Katrina Melpuss
Grays, Essex -,-
Professional Summary
I’m a highly organized and proactive Administrator with a strong background in education and business support. I thrive on keeping things running smoothly, whether it’s managing HR processes, handling recruitment, or ensuring records are accurate and up to date. With excellent communication skills, I enjoy working with staff, parents, and external partners to create a well-structured and efficient environment. I take pride in problem-solving, streamlining workflows, and providing the support teams need to succeed. Passionate about making a real impact, I’m always looking for ways to improve processes and contribute to a positive workplace.
Experience
Somers Heath Primary School - May 2023 – November 2024 - Administrator -South Ockendon, Essex
To ensure that the Academy is compliant with all the Catalyst Academies Trust’s HR policies and procedures. Monitor and fulfil the administration side of recruitment procedure and to ensure safer recruitment guidance within the ‘Recruitment Policy’ is adhered to. To ensure that all hard copy personnel files are kept accurate and up-to-date, and that the HR database (Arbor) is also accurate and up-to-date. To ensure staff absences are recorded on Arbor; monitor staff absences, RTW and Self certificates are completed by SLT. To ensure the maintenance of an up-to-date Single Central Record adding new staff and visitors under the direction of the SBM. To provide support to the Headteacher and SLT with regard to HR issues/case work such as disciplinary or capability issues, working closely with the HR provider. To be an active participant in the Academy’s performance management processes, which will include an annual review and regular review of roles and responsibilities in the interest of the Academy’s needs. To provide and manage an effective administration service to students and staff throughout the central administrative offices and reception including telephone duties and monitoring and responding appropriately to all admin emails. To ensure that all new staff are timetabled to be inducted effectively. To update and monitor the school website, ensuring legal compliance, adding newsletters, blogs and updated policies as directed.
The Leigh Academy – August 2022 to May 2023 -Administrator - Dartford, Kent
Provide administrative, and organisational services to the school. Liaise with pupils, parents/carers. Liaise with other staff and external agencies. Analyse and evaluate data and information and run reports. Undertake word-processing and IT based tasks including operation of relevant equipment and advanced ICT packages. Act as the main point of contact for the school, investigating queries, assessing the nature of telephone calls, referring them to the appropriate person without referral to the line manager where possible, and receiving visitors in a courteous, prompt and efficient manner, to ensure that staff, service users and members of the public who contact the school are dealt with efficiently and consistently. Develop and maintain manual and computerised records and management information systems. First point of contact for sick pupils, liaise with parents / carers/staff. Contribute to the planning and development of administrative procedures and systems. Monitor pupil attendance and run reports.
Riverside Environmental – July 2021 to August 2022 Calibration Technician -Hextable, Kent
Performing thorough equipment inspections. Testing repaired equipment for quality standards. Scheduling appointments for equipment maintenance and servicing. Ensuring that the equipment is calibrated as per specifications and industry standards. Addressing and troubleshooting any staff queries and equipment failures. Reviewing and repairing equipment. Maintaining and updating a record of all daily operations. Ensuring a complete stock of calibration equipment and supplies. Maintaining documentation of the calibration process. Administering and monitoring calibration procedures. Ensuring completion of tasks as per the assigned deadlines. Assisting in preparing calibration certificates and data reports.
Dilkes Academy - October 2017 to May 2020 Learning Coach - South Ockendon, Essex
Supervise pupils with children with behaviour difficulties, ensuring their safety and ability to access learning activities and understand the information presented. Aid the execution of education plans suitable to each pupils’ learning objectives. Build a trusting relationship with all pupils and communicate according to their understanding. Promote inclusion and acceptance, support diversity and ensure pupils have equal access to learning and development. Provide opportunities for developing independence. Promote class interaction and ensure pupils engage throughout the lessons. Assist with pupil supervision, including before and after school and in break times. Follow child protection, health, safety, security, confidentiality and data protection policies and procedures, reporting any concerns to the appropriate person.
Davies lane – September 2013 to October 2017 - Nursery Nurse - Leytonstone, London
King George’s Nursery – June 2011 – September 2013 - Nursery Assistant -Harold Hill, Essex
Orchid Montessori Nursery – September 2010 – June 2011 – Nursery Assistant – Hornchurch, Essex
Education
Open study College - 2021
Personal Assistant Level 3
Havering College Quarles Campus - September 2008 – July 2010
Cache Level 3 Diploma in Childcare
Britons Academy – September 2003 – July 2008
GCSE’s
English A Tier
English Literature Tier
Mathematics
Statistics
Science A
Additional Science
Child Development
Art and Design
Food Technology
Religious Education
References upon request
