Katrina Baker

K KATRINA BAKER Quality Control Supervisor Enola, PA- WORK EXPERIENCE Quality Control Supervisor Qualx - Carlisle, PA December 2019 to Present • Manage team of Quality Control Specialist • Understand process of preservation and documentation of archival material • Selection and training of new employees • Maintain reports monitoring production • Monitor error levels and create procedures to reduce errors • Set productivity goals and create plans to meet said goals • Create and update policies to better manage workflow • Act as liaison between other departments General Clerk QualX Corporation - Carlisle, PA November 2018 to Present • Preserve and document archival material • Enter pertinent information from archival material into spreadsheets • Quality check processed archival material and spreadsheets Administrative Assistant / Recruiter American Personnel Managers & Consultants Inc. - Camp Hill, PA May 2017 to March 2018 • Assisted CEO/President with administrative tasks such as registering the business in other states, scheduling appointments, and seeking out new business opportunities • Screened and interviewed candidates, placing qualified ones in the position best suited for their qualifications. • Created and maintained spreadsheets and reports. • Creating and maintaining employee records. • Created and maintained social media presence. • Onboarding new employees • Maintaining client relations Correspondence Representative Select Medical - Mechanicsburg, PA January 2016 to April 2016 • Batched and sorted incoming mail to appropriate destination • Data entry • Printed off and mailed out documents to requesting party Beauty Advisor ULTA - Mechanicsburg, PA October 2015 to January 2016 • Assisted customers with finding products • Increasing store sales by suggesting complimentary products to customers’ current selection and offering rewards program • Assisted merchandising manager by putting up new displays or sale signs and/or stickers • Ringing customers up at register • Processing returns and exchanges. Sales Associate The Limited - Camp Hill, PA October 2015 to December 2015 • Assisted customers with finding clothing items that matched their style and/or the occasion (work, party, casual, etc) • Increasing store sales by suggesting complimentary products to customers’ current selection • Assisted merchandising manager by putting up new displays or sale signs and/or stickers EDUCATION Diploma in General Studies Bermudian Springs High School - York Springs, PA 2008 to 2012 SKILLS • Microsoft Office; Spreadsheets; Data Entry; Scheduling; Able to remain calm and work well under pressure; • Comprehensive knowledge of Microsoft Office and OpenOffice programs; 60+WPM; Working with SQL database • Inventory Clerk • Data Entry • Filing • Customer Service • Quality Control