Katie Seymour

 Education,Training and Awards 1 Nomination for ALNA ‘Best New Newsagent QLD’ Award 2 Diploma of Finance 3 Certificate in Bookkeeping inc. payroll 2 Certificate III - Financial Services 3 Completion of Traineeship in Financial Services Operations - Training Recognition Council 4 Completion of Insurance Code of Practice Training 6 Completion of EFT Code of Conduct Training 7 Completion of Privacy Act Training 7 Loans Level One Training June 2018 – Current Administration Officer High level email processing – including department manager and electrician email accounts MEX – new database – entering assets throughout the college High level Data entry Communicating with contractors Adobe Photoshop – creating college plans displaying location of electrical/first aid/pits etc Adobe InDesign - Creation of plans for sewage plant High level excel usage – creation of spreadsheets for electrical information Creating procedure manuals MSDS maintenance June 2015 – May 2018 Owner Creation of procedure manuals Recruiting, interviewing and training staff when necessary Promoting my store through Facebook ad campaigns to push promotions and increase sales Reconciling returns and arrivals of newspaper and magazines Customer and Subagent billing and issuing of invoices Entering daily sales on customized spreadsheet and processing through MYOB at the end of the week Paying accounts for purchases and processing in MYOB Reconciling payments and direct debits in MYOB weekly Reconciling all clearing accounts each week Processing payroll weekly – 3-4 staff Creating weekly rosters Calculating and paying Super quarterly Processing BAS quarterly Initiating promotions Ensuring premises and displays are well maintained Dealing with queries or complaints from customers Working autonomously and prioritizing tasks Managing system errors and outages and customizing procedures to deal with these issues Dealing with designers to refit the store for more manageable shelving for security and upgrading of shop design Implementing checklists for daily tasks and troubleshooting Use of Tower Systems/Retailer February 2011 - June 2015 Finance Assistant – Accounts Receivable Qikkids Bpay processing daily EFTPOS, Cash and Cheque Banking Direct Deposit Banking ABCC Bookings – replying to emails and updating rolls Marking Qikkids Rolls – LDC, ABKC, Kindy Club and ABCC LDC Qikkids Bookings – Creating, Amending and Ending as required LDC /ABCC/ ABKC Statement runs weekly - electronic VAC and Kindy Vacation Care Statement run at the end of each holiday period or fortnightly over Christmas Updating ELC occupancy data spreadsheets Submitting vacancies in Qikkids Clearing inter-Centre payments for reconciliation CCMS upload ELC End of month reconciliations – MYOB CCB/CCR Reconciliation spreadsheet Vacation care incursion/excursion Calculations Update CRN’s and CCMS enrolments Prep and Kindy FAO receipts Debtor management EOY Ensure LDC bond payments are received for new families TASS/Myob/Retailer Bpay EFTPOS banking Cash and Cheque Banking Importing Cafeteria Journal Processing bank statement transactions in TASS and MYOB Raising invoices as required – TASS and MYOB April 2009 – 2010 Childcare accounts management Qikkids Weekly billing of childcare bookings ensuring days attended are accurate Submitting attendances to DEEWR Accounts receivable Issuing weekly statements to families in long day and Outside school hours care Debtor management Weekly credit card processing of up to 90 families - manual Daily banking of cash, cheques and EFTPOS transactions Entering new family details into childcare management system Assisting the director with ad hoc duties Showing potential new families around centre and explaining centre policies Reception duties including answering a large number of phone calls Liaison with CCMS to resolve CCB issue July 2002 – November 2006 Customer Service and Sales Consultant Cash Handling Accurately process cash and cheque transactions End of day cash, cheque and voucher balancing Banking of cheques daily Management of high security items Database maintenance Processing of cash and cheque withdrawals and deposits Balancing of till at the end of the day Daily banking of cheque Customer Service Provide high level of telephone based and face to face customer service Answering general enquiries in regards to banking, insurance and lending Accepting and processing new membership applications 100 point Identification of new members as per government legislation Opening new bank accounts Updating membership details as per members request Assisting members with internet and telephone banking systems Processing requests for Foreign exchange Sales Identifying opportunities to cross-sell to new and existing members Selling the services of Financial planners, motor vehicle consultants, Travel service and Insurance Assisting the team to achieve sales targets in all areas Privacy Ensuring Privacy Act procedures strictly complied with Ensuring Eft Code of Conduct and Insurance Code of Practice complied with Loans Accepting applications for personal loans, overdrafts and visa accounts Requesting required documentation for proof of income and assets Conducting appropriate employment confirmations for loan applications Loading loan applications on in-house system Loan sign up procedure Preparing loan documentation for member to sign and also copy to keep Funding of loan on system at completion of all requirements Skills Acquired Customer Service Excellent organisational skills Skills in prioritising conflicting work Qikkids knowledge MYOB knowledge Customer Service and Sales Debtor management Accounts receivable experience Manual Bookkeeping knowledge Accounts payable experience Purchase orders Invoicing/ Data entry Accounts receivable system knowledge Bank Reconciliation Credit Card reconciliation Microsoft Office, database, internet and email skills Production of reports from database Data Entry speed of approximately 9000ksph Word processing Skills – typing speed 45wpm Manage computer and manual filing systems High degree of accuracy Ability to work autonomously MS Office knowledge Attention to detail Adaptability Intermediate payroll knowledge Sales skills People handling skills Cash handling and balancing Extremely keen and fast learner