Katie E. Owens
5127 Copper Ridge Dr. Apt 202 Durham, NC 27707 • - •-
Summary
Driven, results-oriented business development professional with experience in pharmaceutical sales, proposal
development, account management, product marketing, customer service, and data analysis. Focused on
improving efficiency and growing sales with technical background and innovative ideas. Successful in collaborative
environment by building effective internal and external relationships.
Skills
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Problem Solving
SalesForce Proficient
Advanced Excel
Data Manipulation & Analysis
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Prioritization & Multi-tasking
Project & Content Management
Customer-oriented
Global Account Management
Experience
AUGUST 2019 – PRESENT
Business Development Representative / IQVIA, Durham, NC
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Identify new opportunities globally for pharmacovigilance and regulatory solutions
Develop and execute a prospecting plan through calls, emails, networking and following up on MQLs
Manage opportunities from CDA execution through proposal process and closing contracts
Generate MARS reports to analyze market trends, sales data and potential opportunities
Support colleagues as SME for regulatory and pharmacovigilance offerings
Identified 10 new accounts, 150+ new contacts, and own 200+ opportunities
Generated $17 million in proposals
Daily reporting in CRM – tracking tasks, leads, contacts, opportunities, call plans, reports and dashboards
FEBRUARY 2018 – AUGUST 2019
Proposal Development Coordinator / Almac Group, Durham, NC
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Maintain quotes and proposals for global pharmaceutical companies
Visit customers within the RTP region to review quotes and discuss new business opportunities
Interpret protocol and design plan for manufacturing and distribution of products for clinical trials
Support external business development manager by communicating with clients and promoting additional
services
Coordinate with project management, operations, and finance to keep scope of services updates
FEBRUARY 2016 – FEBRUARY 2018
Product Management Coordinator / Carolina Biological Supply Co., Burlington, NC
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Established a personalized buying guide system for large opportunities, generating $25K in 6 mos.
Improved largest yearly bid by increasing total lines won by 48%, resulting in $1 Mil in 2017
Recognized by board of directors for original sales growth idea presented in company-wide initiative
Collaborated with VP on research and presentation for new way to generate revenue in current market
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Provide technical/product support for internal and external customers for all core skus
Resolve quality issues with operations and purchasing team to improve products and customer
experience
Designed campaign and content for product line launch with small product marketing team
Analyze sales trends, competitor information, and product performance for product management group
Coordinate with advertising and marketing to ensure campaigns, website, and content effectively target
market
Develop original technical content, product video scripts, and infographics for website and emails
MARCH 2015 – FEBRUARY 2016
Formulations Lab Coordinator / Carolina Biological Supply Co., Burlington, NC
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Coordinated the production schedule for the lab and team members daily
Reorganized lab space to improve safety and efficiency of production
Investigated and presented cost effective changes to manager and purchasing team
Implemented electronic filing of production records and quality control results
Promoted to product management group within 11 mos.
MAY 2013 – MAY 2014
Optometric Technician / Johnson Optometric Associates, Garner, NC
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Performed and analyzed initial testing for 20-30 patients daily
Assisted and scribed for five optometrists throughout exam
Educated patients on eye conditions/disease, exam, and proper contact lens care
Maintained and cleaned rooms and all medical equipment
Reacted calmly and effectively during emergency situations to keep patients at ease
AUGUST 2009 – MAY 2013
Dean’s Office Intern / North Carolina State University, Raleigh, NC
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Managed all phone calls and visitors in office
Edited and digitally recorded notes from meetings
Coordinated meetings by setting up room, organizing refreshments, and welcoming guests
Represented the university at events to recruit prospective students
Education
MAY 2013
Bachelor of Arts in Chemistry, Minor in Biological Sciences
North Carolina State University, Raleigh, NC
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Chemistry Honors Program, 2013
Awards & Involvement
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2
Duke Health Volunteer, 2017
Chemistry Teaching Assistant & Tutor,-
Recipient of Alvin and Eleanor Myrick and Thompson Academic Scholarships, 2012
Global Health Committee Member,-
Organized Bone Marrow Donor Sign-up Event, 2013
Pre-Health Club Member,-
