KATIE
BIXBY
Assistant
Insurance
Underwriter
Results-oriented Insurance Professional with over 15 years of
experience in risk evaluation and financial document analysis.
Proficient in utilizing advanced underwriting software to ensure
regulatory compliance and effective communication with brokers
and clients. Known for meticulous attention to detail and
balancing risk management with client service excellence.
Committed to delivering timely and precise assessments to
support company growth and risk management strategies.--
Warwick, RI 02889
Work Experience
FM Global - Boston Operations
Senior Client Processing Specialist
2010 - 2017 | Boston, MA
Ensured 100% accuracy in delivering policy documents and meeting
processing goals.
Designed and executed 200+ global insurance programs, reducing
exposures by 40%.
Boosted efficiency in 7 projects by 25%, leveraging team collaboration.
Revamped workflows, cutting processing time by 30%.
Mitigated 50% of procedural errors through intensive training
programs, benefitting 100 employees.
FM Global - Staff Processing
Methods Analyst II
2007 - 2010 | Boston, MA
Authored documentation for five projects, enhancing utility and
efficiency by 30%.
Initiated mentorship programs, boosting efficiency by 30%.
Executed thorough audits of data entry processes, achieving a 15%
reduction in time.
Revamped processing systems, enhancing efficiency for over 200
users.
FM Global - Risk Services
Processing Specialist
2002 - 2007 | Boston, MA
Streamlined operational efficiency by 20% through meticulous
documentation.
Increased compliance by 20% with pre-audit assessments.
Boosted productivity by 30% and employee satisfaction by 40%
through the implementation of optimized processes.
Education
BS in Business Administration,
Organizational Leadership
Southern New Hampshire University
July 2018
Associates in Business Management
Community College of Rhode Island
March 2010
Certifications & Awards
Supervisory Management, Jan 2011| The Institutes
Introduction to Risk Management and Insurance, Aug 2013| The
Institutes
ASTD Excellence in Practice, 2010 | Created an innovative Learning
Path for Client Processing Associates, increasing efficiency by 25%.
IMAP Awards -) | Best Policy/Procedure, enhancing
company documentation standards.
Skills
Client Relationship Management: Building and maintaining strong
client relationships to ensure satisfaction and loyalty.
Policy Review & Analysis: Evaluating and analyzing insurance policies
for accuracy and compliance.
Attention to Detail & Proofreading: Ensuring accuracy and attention
to detail in all tasks.
Mathematical Aptitude & Analytical Problem Solving: Applying
mathematical skills and analytical thinking to solve complex problems.
Project & Time Management: Efficiently managing projects and
prioritizing tasks to meet deadlines.
Impeccable Oral & Written Communication: Delivering clear and
effective communication, both verbally and in writing.
Microsoft Office Suite Proficiency: Proficient in Excel, Word, OneNote,
and PowerPoint.
Self-Motivated & Highly Organized: Demonstrating high levels of
motivation and organizational skills.
Collaborative Team Player with Independent Work Capability:
Excelling in team environments as well as independently.
Multitasking & Adaptability to Change: Effectively managing multiple
tasks and adapting to changes.
Works Well Under Pressure: Performing efficiently in high-pressure
situations.
