PROFILE
Name
KATHY ESTHER PEARSON
Date of birth
November 22 1967
Nacionality
Guatemala
Marital status
Widow
Age
52
Address
1ra calle 1_75 Colonia Villa Alborada Amatitlan Guatemala
Email Address
-
Phone number
-
ID number
-
Skype ID
Escuintla Guatemala
kasoto122
PROFESSIONAL PROFILE
Leadership oriented
• Entrepreneur
• Responsible
• Organized
• Fast learner
• Excellent communication skills
• Trustworthy
• Teamwork
• Good writing skills
• High english level both written and oral.
• Wide customer service experience
Proficient with Microsoft Office System (including Microsoft Word,
EDUCATION
Jefferson
High school Los Angeles California (1984/ 1988)
Junior High school
Belmopan Belize 1980/1983
Primary Colegio La niñez
Escuintla Guatemala 1972/1979
WORK EXPERIENCE
CAM2EXPORT (USA-New York 2005/2009)
Virtual assistant -Executive assistant
Customer Services
Scheduling
appointments/updating calendars
Experience with Google Docs, cloud services, and other technology tools
Knowledgeable in technology to communicate via computer, smartphone, or text
Highly organized multi tasker who works well with fast-paced directions and instructions
Demonstrates excellent time management
Able to organize and manage large amounts of files, tasks, schedules, and information
Self-directed and able to work without supervision
Excellent verbal and written communication skills
Strong customer-service and presentation skills
August 2010 / October 2011
October 2011 / January 2013
Scope Services
Work from home
City Bank Guatemala
On Site
Bankcard Expert
Customer Services
March 2013/October 2015
City Bank Home Equity / Retail on site
ATENTO (BBVA COMPASS January 2016 –Nov 2016)
Bankcard Expert
Customer Services
January 2017/March 2020 work from home several accts, hiring, training, monitoring,
payments.
PERSONAL REFERENCES
1. Mercy Rivera Rojas
Chief Department IUSI Escuintla Guatemala
Celular-
2. Diana Soto
Industrial Psychologist Guatemala
Celular-
3. Sergio Castillo
Agricultural Engineer Guatemala-