Kathryn Kago

WHY I AM A ROCKSTAR VIRTUAL ASSISTANT

Administrative Support

• Provide Executive level support (CEO, COO & CTO)
• Email Management:- monitoring and responding to emails, and sending invoices, contracts
• Attend virtual business meetings: - taking meeting minutes
• Creating and updating SOPs
• Following up with leads/ clients
• Making travel arrangements
• Managing calendars
• Scheduling:- Appointment Setting, Arranging interviews
• Updating house or land listings for realtors
• Selecting, Ordering, and sending gifts to clients

Information Organization

• Organising cloud files
• Organsing G_Drive Flies
• Organising email inboxes
• Form (Google) preparation

Social Media Moderator

• Managing blog/post comments:- Filtering, Responding, Updating, Scraping
• Optimizing blog/ posts with images, linking to other blog posts
• Repurposing content e.g turning videos into written blog posts
• Web chat support
• Web research
• Outreach campaigns via phone call & social media

Customer Service

• Customer Service through email chat and phone
• Purchasing Assistant
• Order fulfillment
• Ordering Supplies