Kathryn Jane Gonzales

 KATHRYN JANE Q. GONZALES 5-A Sabino St. Marulas Valenzuela City-- Objectives: A career that utilizes my knowledge, skills and abilities to be able to achieve my goals and help the company as well. Personal Information: Date of Birth: 21 July 1986 Nationality: Filipino Marital Status: Single Height: 5”5 inches Weight: 65 kg Educational Attainment: Tertiary: San Sebastian College Recoletos-Manila - Claro M. Recto Ave. Manila Secondary: St. Mary’s Academy of Caloocan City - 12th Ave. Grace Park, Caloocan City Elementary: St. Mary’s Academy of Caloocan City - Working Experiences: City Garden Hotel Makati Makati cor. Kalayaan Avenues, Makati City ACCOUNT MANAGER July 28, 2014 – January 7, 2015 JOB DESCRIPTION: Sell hotel guestrooms through direct client contact to maximize total rooms revenues and profits. Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded. Develop and maintain relationships with key clients in order to produce group business. Negotiate guest room rates, meeting room rental and hotel services within approved booking guidelines. Confirm in writing to the client all requirements via sales contract. Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. Attend and represent City garden Hotel Makati in trade shows Respond quickly to guest requests in a friendly manner Follow up to ensure guest satisfaction Banco De Oro Unibank Incorporated (BDO Inc.) Mayon-N.Roxas Branch CLIENT SERVICE ASSOCIATE LEVEL 2 June 3, 2013 - September 4, 2013 JOB DESCRIPTION: -Balance currency, coins, checks in cash drawers at the end of the shifts and calculate daily transactions using computers and adding machines. -Enters costumer’s transactions into computers in order to record transactions and issue computer-generated receipts. -Receive check and cash for deposit, verify amounts and check accuracy of cash deposit slips. -Encash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree and that accounts have sufficient funds. Corporate Executive Search Incorporated (CESI) BPI Monumento Circle MARKETING ASSISTANT – 24/7 Channel Counselor July 2011-April 2012 JOB DESCRIPTION: - 24/7 Channel Counselor is in-charge of the enrollment online, through cellphone and landline of the ATM Accounts of customers. - Explains how to access on the online banking, via text and how to use through landline. - He/ She assist the clients with their PIN CHANGE so he/ she can directly enroll clients. BPI Retiro-Mayon MARKETING ASSISTANT – BFF Counselor JOB DESCRIPTION: - Assist clients in their account opening. - Encourages clients to avail the promo. - Joins the caravans to acquire new clients. On-the-job Training: Resorts and Events Management Specialists (REMSPEC INC.) Mega Plaza Bldg. Garnett Rd. Ortigas Center, Pasig City ACCOUNT EXECUTIVE March 2007-May 2007 JOB DESCRIPTION: In-charge of booking clients in their desired resorts or hotels. Assisting in Events or any celebrations Helping clients in arranging, assisting and designing events. Answer phone calls and entertain inquiries Makes quotations and joins ocular inspections Seminars Attended: August 15, 2014 PERSONALITY DEVELOPMENT AND IMAGE ENHANCEMENT PROGRAM June 3, 2013 Understanding Customer’s Needs and Expectations Seminar June 4, 2013 BASIC CASH HANDLING SEMINAR June 10, 2013 ID Detection and Fraudulent Check Verification Seminar June 15, 2013 COUNTERFEIT DETECTION and Check Verification Seminar September 24, 2004 Ozone Layer Preservation and Solid Waste Management August 16, 2005 The Other side of the Hospitality World February 4, 2005 Beyond Classroom Instruction Leading to Academic August 23, 2005 Mathematics why we hate you? Character References: Analiza S. Silva Human Resource Manager City Garden Hotel Makati- Cheryl Valdeabella Branch Manager, BPI Retiro-Mayon - Kathryn Jane Q. Gonzales Applicant