- Reply rate:
- 22.22%
- Availability:
- Hourly ($/hour)
- Age:
- 42 years old
- Location:
- Tarlac City, Region 3, Philippines
- Experience:
- 3 years
KATHRINA B. OPEÑA
Brgy. Padapada, Sta. Ignacia, Tarlac 2303
-/ --
OBJECTIVE:
To work in a challenging atmosphere which will give me a platform to sharpen my technical skills gained through the work experiences and where my professional growth gets an edge to sustain in this highly competitive world.
WORK EXPERIENCES:
VIRTUAL WORKFORCE PROFESSIONALS MANPOWER AGENCY
Subcontractor of Upwork.com
Freelance Appointment Setter/Telemarketer/Virtual Assistant
January 2014 –April 2016
JASON ENGLISH
Online English Teacher
Sept 2013-Aug 2014
SUTHERLAND GLOBAL SERVICES PHILIPPINES, INC.
IT Park Ninoy Aquino, San Isidro, Tarlac City
Technical Support Representative/Customer Service Associate/Back-up Chat Support/
Sales Representative
April 2010-February 2013
IQOR PHILIPPINES INC.
Clarkfield, Pampanga
Debt Collections Officer
Mar 2009-Dec 2009
CYBER CITY TELESERVICES INC.
Clarkfield, Pampanga
Customer Service Representative
Nov 2007-Mar 2009
EASTERN TELECOM
Telecoms Plaza, Makati City
Telesales Officer
Jun 2006-Nov 2006
EDUCATIONAL ATTAINMENT:
TERTIARY:
UNIVERSITY OF RIZAL SYSTEM PILILLA
Bachelor of Arts Major in Political Science
Pililla, Rizal
-)
SECONDARY:
PADAPADA HIGH SCHOOL
Padapada, Sta. Ignacia, Tarlac
-)
PILILLA ACADEMY FOUNDATION INC.
Pililla, Rizal
-)
ELEMENTARY:
PILILLA ELEMENTARY SCHOOL CENTRAL
Pililla, Rizal
-)
PERSONAL INFORMATION:
SEX:Female
RELIGION:Roman Catholic
HEIGHT:5’0
WEIGHT:90 lbs.
NATIONALITY:Filipino
CIVIL STATUS:Single
DATE OF BIRTH:June 08, 1982
PLACE OF BIRTH:Pililla, Rizal
SKILLS:
Computer Literate
Knowledge in Composition Writing
Computer, cable/satellite TV and phone troubleshooting
ACHIEVEMENTS/AWARDS:
Platinum Centurion Award
(Exemplary attendance record)
Sutherland Global Services
October 2012
Platinum Two-Year Tenure Award
Sutherland Global Services
April 2012
Platinum One-Year Tenure Award
Sutherland Global Services
April 2011
Berlitz Certified
Sutherland Global Services
June 30, 2010
Received a commendation with a quality score of 100%
Cyber City Teleservices Inc.
August 05, 2008
Has met 98.55% of the Ironwood Communications Quality Guidelines
Cyber City Teleservices Inc.
March 20, 2008
Perfect Attendance from November to March
Cyber City Teleservices Inc.
March 2008
Best in Sales
Cyber City Teleservices Inc.
Oct 31, 2007
Team Builder
Cyber City Teleservices Inc.
Oct 31, 2007
TRAINING ATTENDED:
GLOBAL CALL CENTER EDUCATION PROGRAM
Clark Polytechnic Foundation, Inc.
Clarkfield, Pampanga
Oct 1-31, 2007
ESGS AND CHED CALL CENTER TRAINING PROGRAM
Tarlac State University
Romulo Bldv., San Vicente, Tarlac City
Aug 13-Sept 07, 2007
ON-THE-JOB TRAINING
Tanay Water District
F.T. Catapusan St.,Tanay, Rizal
Commercial Division/Customer Relations Section
May 21-June 09, 2003
PERSONAL REFERENCES:
Available upon request.
Kathrina B. Opeña
Applicant
