Kathrina Belmonte

Kathrina Belmonte EXECUTIVE ASSISTANT/SMM/ PROJECT MANAGER Baguio city, Philippines - EXPERIENCE Executive Assistant/SMM/Project Manager Learnlink VA| November 2023 - Present Provide administrative support: inbox, calendar, travel, and project management. Implement marketing strategies: email/SMS outreach and social media management. Conduct lead generation, data mining, and CRM tracking. Handle bookkeeping: invoicing, accounts reconciliation, and financial reporting. Oversee HR tasks: recruitment, onboarding, and employee record management. Chief Operating Officer AVZ Outsourcing Solutions, Inc| June 2021 October 2023 Oversee accounts receivable/payable, bookkeeping, and financial reporting. Lead sales team efforts: close deals, handle recruitment, and coordinate purchasing and logistics. Implement marketing strategies: email outreach and social media management. Oversee HR tasks: recruitment, onboarding, and employee record management. Senior Account Executive Xtera Outsourcing Management, Inc | July 2016- June 2021 Build and maintain strong relationships with potential and existing clients. Lead sales efforts: present solutions, close deals, and manage contracts. Negotiate terms with customers and suppliers to optimize agreements. Collaborate with stakeholders to ensure successful delivery and compliance. -/-Virtual Executive Assistant Herceg Network, Inc | March 2014- May 2016 Manage email marketing campaigns for multiple clients, ensuring engagement. Conduct lead generation activities to boost revenue. Provide technical support and troubleshoot client inquiries. Foster client relations through timely email and phone communication. Analyze performance and client feedback to optimize strategies. Administrative Assistant Royal Media Network, Inc. | February 2013 – December 2013 Make collection calls to customers with outstanding balances. Provide Tier 2 customer service for escalated inquiries. Manage accounts receivable and payable processes. Audit monthly expenses, revenue, and sales trackers for accuracy. Virtual Executive Assistant Daci, Inc. | July 2011- February 2013 Manage multiple Outlook calendars and schedule recurring meetings for the CEO. Conduct lead generation activities to boost revenue. Respond promptly to emails and phone calls. Provide customer service and assistance to maintain successful ongoing relationships. Offer credit repair support to clients as needed. Senior Account Executive Modern Imaging Solutions| February 2010June 2011 Prospecting for and developing new business opportunities with government agencies in the U.S Selling to customers and negotiating with both customers and suppliers Quality Analyst The Resource Group Philippines | February 2007- October 2009 Build or cancel work orders based on own discretion following the guidelines set by the client. Listening to sales made by agents and being responsible for tagging these sales as Valid, Cancelled, or Held following certain guidelines implemented by the client Worked hand-in-hand with quality assurance analysts to ensure quality customer service EDUCATION Associate in Computer Technology STI College | 2006 EXPERTISE Sales/Lead Management Email Marketing Administrative Support Project Management Customer Service Social Media Management