- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Pagbilao, Quezon, Philippines
- Experience:
- 0 years
Kathlyn Claire Reyes
Sitio Sta. Ana, Bgy. Silangang Malicboy, Pagbilao, Quezon |--
WORK EXPERIENCE
ONLINE COURSE
Inbound Call Customer Service Representative
Teletech, Philippines
Account: Bank of America
Handled Online banking
July 2015 - April 2016
Attained to know the following:
Inbound Call Customer Service Representative
Teletech, Philippines
Account: Verizon
Handled ISP Basic Troubleshooting with Basic
Billing and Sales
June 2016 - February 2017
Chat and Email Support with Inbound and
Outbound Calls
Teletech, Philippines
Account: Doordash
Handled Customer and Dasher's (Driver) account
for delivery service
March 2017 - Present
EDUCATIONAL BACKGROUND
Polytechnic University of the Philippines
Lopez, Quezon
Bachelor's Degree of Accountancy
Undergraduate
Calendar Management
Email Management
Web Research
Social Media Marketing
Creating a WordPress Account
PROFESSIONAL
SUMMARY
Being Detail-Oriented.
Improving Customer Experience.
Positive Attitude.
Time Management.
Interpersonal Skills.
Complaint Resolution.
Communication.
SKILLS &
PROFICIENCIES
Persuasive Speaking Skills.
Google Doc, Sheet, and Slide
Basic Canva and Asana Knowledge
MailChimp Knowledge
