Kathlene Claire Bartolome

Kathlene Claire R. Bartolome- Cagayan de Oro, Philippines 9000-  CAREER OBJECTIVE: To meet new experience along the way, to have a better job that will stabilize my financial needs and enhance my other skills as well and to contribute to the company where I belong.  COMPETENCIES: Hard working, can manage pressure, risk taker, positivethinker or has enthusiasm, fast learner, good follower and handle work with less supervision. Has the right attitude to learn new things fast, works as efficiently as possible.  WORK EXPERIENCE:  CONTENT MODERATOR – PROJECT PANDANGGO Alorica Philippines. Inc. (BPO) Work-At-Home August 16, 2022 - December 31, 2022. Manages content on the social media platform – “Tiktok” to ensure brand consistency across the platform. review user-generated content to remove offensive, inappropriate and harmful content before it reaches people online -  SENIOR FRAUD ANALYST / SUBJECT MATTER EXPERT ROLE – VISA, INC Concentrix – Convergys Philippines, Inc. (BPO) Mandaue, Cebu November 07, 2018 up to June 30, 2022 - Act as the “go to” person within a department or function for questions and problems within his/her area of expertise. Guide other team members to ensure what their job is accurate. Responsible for call escalations from agents (SupCall) Handle team/wave of trainees during their transition period inside operations .  MARKET RESEARCH INTERVIEWER Dynata Global Formerly SSI Philippines, Inc. (BPO) Lapu-Lapu City July 2018 – October 31, 2018 - Collect and analyses data and information to present to clients. The information provided helps them to make informed political, social and economic decisions .  Merchandiser/ Sales Associates Jockey International (GTVL Manufacturing Industries) Cagayan de Oro City May 18, 2017 – September 10, 2017  Cashier / Sales Associate Alberto Shoes Corporation Cagayan de Oro August 14, 2014 – October 26, 2015  Tour Organizer/ Office Secretary World of Adventures Travel and Tours Basak, Lapu-Lapu City June 2011 up to February 2013  EDUCATIONAL ATTAINMENT: College : Bachelor of Science in Secondary Education University of Cebu –LapuLapu&Mandaue Campus- (Undergraduate) High School : Pusok Night High School Pusok, Lapu-Lapu City Year Graduated: 2009 Elementary : Mactan Airbase Elementary School MBEAB, Lapu-Lapu City Year Graduated: 2006  CHARACTER REFERENCES: JAKE U. HAO Team Leader Visa, Inc. - Concentrix CVG Philippines, Inc ORLANDO JAY VERCIDE Team Leader Pandanggo – Alorica Philippines, Inc- Shiela Alipan CSR Supervisor / SME Concentrix CVG Philippines, Inc I hereby certify that the above information is true to the best of my knowledge and ability. Kathlene Claire R. Bartolome Applicant