Kathleen Narine Piggot

KN KATHLEEN NARINE PIGGOT-| - | Trinidad and Tobago Summary Accomplished Management & Finance Professional with over 15+ years of achievement providing visionary leadership. Committed to implementing processes that drive profitably and reduce costs. Expertise executing accounts payable and receivable duties that produce bottom-line results and financial strength. Key strengths in joggling multiple priorities and meeting tight deadlines. Skills Business Development Microsoft Excel HR Management SAP Analytics and Reporting Bookkeeping Financial Planning Operations Management Leadership Development Accounts Payable & Receivable Payroll Management Regulatory Compliance Financial & Data Analysis Bank Reconciliation Payment Processing Experience DHL Express | Trinidad Accounts Team Lead 01/2021 - Current Navigate financial accuracy applying customer payments to accounts, verifying debit and credit card transactions in bank accounts, maintain petty cash count, ensuring all payments adhere to GL and CC allocation, prepare check payment and wire transfer payments. Implement improve process to streamline payment for vendors while ensuring regulatory compliance. Ensured all bills were paid on time, generating cost savings. Vendor Data Control- Maintain local vendor master database, ensuring all vendors' accounts are maintained in accordance with compliance. Ensure vendor contracts are up to date and all critical vendor information are updated and kept up to date. Proactively identify and resolve complex accounting issues, maintaining accurate financial records and compliance with accounting principles. Instrumental in delivering outstanding accuracy and attention to detail, maintaining a 100% error-free payment processing record. Assist with directing human resource functions including training staff to drive high productivity levels. Managing Accounts Receivables- Reviewing and posting customer payments, researching payment issues. Quickbooks payments- process invoices, maintain accounts allocation, preparing financial reports, recording and reconciling transactions. Internal Controls Analyst- Making sure all employee and company expenses are compliant before processing. Ensuring all staff is aware of internal controls policies and procedures. Successful Team Management- Oversea the bank reconciliations progress of four team members ensuring all tasks are aligned with global standard operating procedures. Streamlining Daily Functions- Implement operating procedures to ensure efficient workflow and customer satisfaction. Driving Goals and Purpose- Leading weekly staff meetings to review performance and identify challenges and effectively implement solutions and strategies. DHL Express | Trinidad Duty Clerk & Billing Agent 01/2009 - 01/2021 Developed and maintained an efficient system for the processing of customs invoices from customers sheet daily with efficient record keeping, which enlarged the manageability and accuracy of documents. Ensuring accurate data entries of the Non-Trade and third party brokerage invoices. Streamlined and reconciled customs cheques with DHL banks, petty cash, daily deposits and wire transfers while ensuring company's target goals were met. Liaised with broker pertaining to shipment clearance and documentation to ensure compliance which resulted in high customer satisfaction levels. Improved client satisfaction rate through renowned communication and tailored solutions regarding billing and queries. Executed remarkable leadership skills facilitating training for new staff which optimized company's overall performance levels. Education and Training School of Higher Learning, University of Bedfordshire BA (Hons) in Business Administration 01/2024 School of Practical Accounting EduQual Diploma 5 in Business Administration 01/2023 School of Business and Computer Science Diploma 4 in Business Management (ABE) 01/2011 Certifications Professional Certificate in Strategic Export Management, Arthur Lok Jack School of Business, 01/01/24 Professional Highlights Strong Leadership Skills: Earned recognition for leadership skills and the ability to motivate teams. Exceptional Problem-Solving: Identified and resolved complex accounting issues in a timely manner, ensuring compliance with regulations and delivering high quality results. Management Expertise: Earned accolades in performance appraisals recognizing outstanding achievements in customer relations and commitment to top-flight performance. Languages English: First Language Spanish: Elementary A2