Kathleen May Sullivan

KATHLEEN MAY SULLIVAN A+ Virtual Assistant | Lead Gen Specialist | SMM ABOUT ME A qualified virtual assistant with a passion for clients and business helps entrepreneurs run their companies and balance their personal lives. Excellent communicator, time manager, and problem solver who is committed to providing top-notch services. I’m motivated to keep getting better and to reach dependable, successful results in my career development. PROFESSIONAL EXPERIENCE June 2019Dec 2019 Mercury Drug Company Retailing Assistant • • • • Jan 2020Dec 2022 Proper filling and organized in handling documents from day to day task. Execute routine office administration tasks. Understanding the clients needs and address their concerns effectively. Providing excellent customer services. SANDBOX Virtual Assistant General Administrative Assistant • Manages web research, filling and calendar management. Incorporate motion graphics and animation for dynamic and engaging with visual contents. • File the necessary paperwork. • Make initial contact and follow up with potential clients, manage closing paperwork and ensure proper filing and answer clients’ questions. • Handling routine tasks, providing information and offering assistance across different domain. • Doing email and chat support. Feb 2023Aug 2023 Virtual Companion PH Social Media Manager • • • • Schedule, manages and publish posts on social media platforms. Leverage social media for lead generation. Create and develop a comprehensive social media strategy that aligns marketing and business. Engage with followers, respond to comments and messages, and foster a sense of community around the brand's social media channels. Oxford University Sep 2023Feb 2024 Personal Assistant to the Course Director • • • • • Conducted thorough research, ensuring accuracy and relevance for various academic projects. Coordinated complex calendars with precision, managing schedules and appointments. Provided adept administrative support, contributing to smooth operations and effective management. Maintained meticulous oversight of finances, including budgeting, expense tracking, invoices and financial reporting with confidential reports. Organized documents meticulously, ensuring easy access and systematic record-keeping. March 2024July 2024 Cosmetic Service Business Marketing Coordinator and Lead Generation • • • • • • Increased online engagement, brand visibility, and generated tangible leads, significantly boosting sales and business growth. Highlighted the benefits of the products through visually appealing posts, increasing consumer interest and engagement. Revamped the Instagram layout to create a cohesive theme with vibrant visuals and engaging. captions, enhancing the overall appeal to consumers. Successfully attracted several dental clinics interested in sampling the products, expanding the client base business. Initiated a proactive lead generation campaign targeting dental clinics across all US states. Identified and reached out to potential clients/ leads with personalized pitches, showcasing the value of the products. Psychological Evaluation Center of North America (PECNA) Aug 2024 Dec 2024 Admin and Social Media Manager • Content Creation & Strategy: Develop engaging posts and videos that align with PECNA’s mission to attract potential clients, including gestational carriers, intended parents, and egg donors • Social Media Management: Handle and monitor PECNA’s social media platforms (Facebook, Instagram, LinkedIn, TikTok) using Zoho Social to increase visibility and engagement. • Analytics & Growth: Analyze engagement metrics, create data-driven strategies, and implement tactics to grow followers and increase interactions. • Client Follow-up & Confidentiality: Maintain regular communication with clients while ensuring • Jan 2025 June 2025 confidentiality, delivering exceptional customer service. Engagement & Campaigns: Create strategies to drive client engagement, monitor interactions, and adjust content accordingly for maximum impact across platforms. UNLEASH COMPANY Sourcing Manager • Lead sourcing and research – finding and qualifying high-potential leads using HubSpot, Apollo, LinkedIn Sales Navigator, Google search, Crunchbase, ZoomInfo, Lusha, Clearbit, and Hunter.io. • CRM and data management – collecting, arranging, and organizing lead data into Google Sheets while ensuring accuracy and consistency. Pipeline growth – building and maintaining a steady pipeline of prospects to support sales and partnership goals. • • Market intelligence – researching industries, companies, and decision-makers to identify opportunities that align with business objectives. • Collaboration and reporting – supporting sales and partnership teams with updated lead lists, progress reports, and insights to optimize outreach strategies. June 2025Sept. 2025 Clean Circle Skin Company (Part Time) Sales Marketing Coordinator | Lean Gen | SMM • • • • Finding and qualifying leads through research and outreach tools to support sales growth. Sending cold and warm emails to nurture prospects and maintain customer relationships. Arranging, organizing, and managing sales documents and administrative requirements. Managing Clean Circle’s Instagram account by creating posts, replying to comments, and handling direct messages. • Engaging with the online community to boost brand presence and strengthen customer connections. TOOLS Trello Asana Apollo.io Hunter.io Canva CRM LinkedIn ZoomInfo Zoho Notion Slack Pumble Filmora Adobe Capcut HubSpot Mailchimp Monday.com Google Meet Calendly Google Workspace Microsoft Office Microsoft Teams Buffer Hootsuite Sales Navigator Meta Business Suite SKILLS EDUCATION University of Southeastern Executive Assistant Philippines Email Management- Inbox Organization Detail Oriented (Licensed ECE ) Content Strategy Bachelor of Elementary Education Problem Solving Lead Generation Time Management Customer Service Strong Communication Design Thinking Computer Literacy Community Management Social Media Engagement Canva Graphics & Branding Email File and Document Management Data Entry & Data Management List Building & Community Management