Kathleen Ganaden

KATHLEEN GANADEN AMAZON SELLER VIRTUAL ASSISTANT PROFESSIONAL SKILLS WORK EXPERIENCE Inventory Management COR Board Racks | June 2021- Present Bulk Inventory Flat File Upload for Amazon European, Canada, and Japan marketplaces Adding new variations SKUs to European, Canada, and Japan marketplaces and ensuring they are correctly listed under the parent ASIN Optimizing Automatic and Manual PPC Campaigns Keyword Research using Helium10 Product Image Uploads Liaising with Seller Support by creating and responding to cases, mainly Listing issues Research and Analysis Account Management Competitor Research Listing Optimization Keyword Research Product Research Supplier Sourcing Customer Service PART TIME AMAZON SELLER VIRTUAL ASSISTANT Amazon Ads/PPC AMAZON SELLER VIRTUAL ASSISTANT Montana West Guangzhou INC. | March 2021- October 2021 TOOLS Google Word/Spreadsheet AMZ Suggestion Expander TechSmith Capture (Jing) DS Amazon Quick View Office Excel/Google Jungle Scout Grammarly Helium10 Overseeing Feedback and Account Management Product Listing Optimization-Bullet Points/Amazon A+/Product Description Creating graphics for amazon storefront posts with Caption Product Image Uploads Customer Service- Order cancellation requests, customer order queries, order issue/status requests, Reshipment requests Processing of FBM Orders and Reshipments thru Enterprise Resource Planning (ERP) Processing MCF Orders Adding Shipment Tracking Details Keyword Research using Helium10 (Amazon SEO) Set up and Optimization of PPC campaigns Inventory Flat File Upload for the US Market Processing Product Reviews Handling Negative Feedback Page 1 of 2 CONTACT Website: https://kathleenganaden. mystrikingly.com/ Email: kathleeng.remoteservice@g mail.com live:.cid.5846ae46fed 7ddf1 @kathleenganaden I.N. ACOSTA & PARTNERS LAW OFFICE Office Administrator | March 2018 - March 2021 Served as paralegal and administrative officer for three (3) years. Supports the Firm in a variety of ways including basic bookkeeping, communications, scheduling, data entry, correspondence, admin/secretarial services, and other related functions. Vast experience in communication, management, and administration. ATTY. JAKLYN HANNA PINEDA-DEVILLA LAW OFFICE Executive Secretary | June 2016 - March 2018 Photocopying, drafting and sending out emails, processing legal papers such as Secretary’s Certificates, Minutes of the meetings, various Affidavits, Agreements, Contracts, and Labor documents Acted as a Liaison officer for filing and service of Legal Documents to Honorable Courts. Handles secretarial duties, doing administrative and clerical tasks Arranging meetings, appointments, and court hearings Phone Calls and email Correspondence Creating billings for Legal Services KathMGanaden EDUCATION AMAZONATION PHILIPPINES AMAZON SELLER VA MASTERCLASS The one and only cutting edge Amazon VA course in the Philippines that teach Filipinos from A to Z on how to become a Premium Amazon VA. GORDON COLLEGE ASSOCIATE IN COMPUTER TECHNOLOGY Build a solid foundation of information system design and development, database management systems, and systems analysis and design. Page 2 of 2