Kathleen Fidelia

I majored in Hospitality Management, learn and practiced a good telephone etiquette. From my current job, I also handled phone calls and coordinate/communicate with the BOD’s and staff through messages and telephone efficiently. I value trust and being discreet with company matters. I am proficient in Microsoft Word, PowerPoint, and Excel.

Working as a Guest Relation Officer/ Office Assistant in my current job (3 years) have makes me develop several skills, such as:

-  Multitasking, to fulfill demands from the BOD’s and staff (making reservations, scheduling meetings, buying stuffs, answering and directing phone calls, handling VIP guests)

-   Administration skills (input data to the database, filing)

-   Anticipating and solving problems (because I have no direct boss and sometimes need to make decisions by myself and not bothering the BOD’s and staffs).