Kathleen Bufete

KATHLEEN S. BUFETE VIRTUAL ASSISTANT JOB OBJECTIVE To express and impart my knowledge and skills as a productive employee for the company and to be open toopportunitiesfor personal growth and professional advancement for and throughcompany programs and benefits. SKILLS Social Media Manager Lead Generation Customer Service(Calls and email) Virtual Assistant Photo and Video Editing Data Entry Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint Web Research Website Designing Graphic Designer Content Writing Sap Business One Bookkeeping Shopify Admin Marketing Strategies and Plan LinkedIn Prospecting Business Plan Customer Support Appointment Setter Cold Calling SEMRush SEO HR Recruitment Fulfillment of Orders PERSONAL INFORMATION Age: 31 years old Civil Status: Married Citizenship: Filipino CONTACT Phone: - Email:-Address: Parkview, San Felipe Naga City Camarines Sur, Philippines LinkedIn: https://www.linkedin.com/in/kathleenbufete-a/ KEY STRENGTHS Proficient in both oral and writtenEnglish. Good communication skills. Well attuned to social interactions and changes. Computer Literate AWARDS AND CERTIFICATION Google Ads Display Certification Google Ads VideoCertification Google Ads Search Certification Marketing on LinkedIn Learning LinkedIn Sales Navigator SEO Basic for Non-SEO’s SOFTWARE USED Trello/Asana/Quipp/Notion Quick books / Xero Google Applications(Documents, Sheets, Powerpoint) RingCentral Dialer Dropbox Outlook Shopify, Wordpress, Squarespace Hubstaff/Time Doctor/ Tsheets / Screenmonitor Slack / Microsoft Teams Mailchimp / Active Campaign / Constant Contact Teamviewer/Anydesk Hunter I.o PandaDoc Lead IQ Microsoft Application Formilla (Live Chat) Canva Promax MS Office Zumper Zillow Deal Automator Cleverinvestor G Suite Zapier Airtable BrightMLS Hubspot Justcall.io / Kixie Pipedrive / Zoho Infusionsoft (Keap) Cloudtalk.io Snappa Sales Navigator / Lead IQ LinkedIn WORK EXPERIENCE GENERAL VIRTUAL ASSISTANT | JustFund Operations Pty Ltd July 2023 - December 2024 Admin Work (Email and Calendar Management, Reporting)  Lead Generation Appointment Setting Data Entry Web Scraping Content Writing Email Marketing Social Media Marketing Graphic Design SEO (Search Engine Optimization) Bookkeeping and Accounting Cold Calling GRAPHICS AND WEBSITE DESIGNER | Galileo Tech Media (Project Base ) January 2021 – May 2023 Create graphics (pictures, illustration and animations) to be posted in website and Social Media accounts : Facebook, Instagram, Twitter, Snapchat using Canva and Photoshop Write and Edit Contents of Websiteand create backup files. Create the look andlayout of websites CUSTOMER SUPPORT AND APPOINTMENT SETTER | Ipaytotal October 2020 - May 2021 Response inquiries Update Database Customer Support Appointment Setter Website updating (WordPress, Wix, Squarespace) PODCAST VIRTUAL ASSISTANT | Polymash ( Project Base) June 2020 – December 2020 Add Directories Create Polymash Ads program Create Description Wordpress Update TECHNICAL ASSISTANT | MEDICAL MARKETING WHIZ - Canton Michigan, US. November 3, 2018 - February 2020 Prepare Marketing Analysis for Clients Assist Administrative work and support to the internal team. Administrative tasks are completed in a timely manner in the delivery of the specific piece of project. Editing of Photosand videos for Email-Campaign Creates power pointpresentation Transcription Technical Support of the team Marketing Director | AP & CO. (Project Base) February 2020 - June 2020 Create marketing strategies Create Annual MarketingPlan Create Calendar of Campaigns PROOFREADING AND BUSINESS EXECUTIVE COORDINATOR VIP DEVELOPMENT MANAGEMENT GROUP | Houston Texas, US. (Project Base) Proofreading- correcting and presenting materials for spelling, grammar,punctuation, syntax, usage, consistency, and brand voice, word choice and sentence structure. Coordinator-Define, develop and implement business planning processes. Coordinate and manage cross-functional teams to improvebusiness planning methods. Determine and execute key business initiatives that will drive business operations. Develop and implement best practices and learning plans to meet business objectives. Assist management in operations, resource management, budget, revenue accounting, etc. Develop standard procedures to manage and maintain business operational and financial objectives. Assist in preparing strategic plans by analyzing trends and forecasts. Maintain in-depth knowledge of market dynamics such as competitor analysis, market share, demographic trends, and growth projections. Understand business direction and needs and develop solutions, roadmaps and assessment of potential business impacts. Special Projects and Course information- manage, organize, leads, and helps execute company projects that are outside the scope of regular duties... As a special project coordinator, you ensure the scope of the projectfits the phase of the project within the scheduled timeline. REAL ESTATE VAFOR EMAILS, GENERATING LEADS MAX BENJAMIN PARTNERS | Beverly Hills, CA, US - (Part-Time Project) Hunt Real Estate Developer and get contact information build your list on an Excel spreadsheet – business name,location, contact name,email address, phone number, website address. Sent emails to Prospect client MARKETING LEAD RESEARCHER GOLD STAR COMPANY- Germany (Part-Time Project Base 2015) Perform Data Entry for Amazon Products Website Researching Web Scraping ONLINE HOME-BASED WEBSITE DESIGNER | BEAUTY NOVAS - Montreal, Quebec, Canada (Part-Time On call Project) July 2017- June 2018 Creates the look, layout, and features of a website. Writing and editing content Updating Websites Creating backup files REAL ESTATE OPERATIONS MANAGER AAA HOME DEALS INC | Astoria New York August 1, 2015 - September 2018 Listing Coordinator Oversee the daily operations Quality assurance Strategic planning Marketing Coordinator Transaction Coordinator Pre-Listing Coordinator Property Preservation Specialist Craigslist Posting Secretarial administrative skills(email, scheduling, bookkeeping,) Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions Office management, calendaring, editing, travel planning and customer relationship management Inbox management, newsletter planning and dissemination, database administration, social media deployment or client correspondence and general administrative knowledge. Devised strategies for improving teamwork and communication among members of the team project SHOPIFY ADMIN/ CUSTOMER EMAIL SUPPORT- Everyday Merchant- Texas USA (Part-Time) January 10 - November 2015 Response inquiries, follow-ups and customer support. Dropshipping Perform duties including inventory control, pricing and ticketing, and merchandise assembly. Fulfilled Orders in Oberlo or Dropified Update Shopify Tracking numbers evaluator GRAB PHILIPPINES | GRAB RELATIONS EXECUTIVE - Chino Roces Avenue, Wilcon IT Hub, Makati City 2017- July 2017 Patrick Abrenica - Grab Relations Executive Supervisor Email address:-Responsible for Operator’s and Driver's concern for public relations Responsible for Incentives computation, grabpay and troubleshoot problem for the system Exceptional communicator The goal is to build a strong communication network around thecompany that will ensure a good relationship with the general public andrising awareness of the company and its brand. REGIONAL SALES ADMIN | Globe MyBusiness - Calamba Executive Center Crossing Calamba Laguna June 2014 - December 2016 Jean Lacap - Regional Sales Admin Team Leader Email Address:-Administrative executives are the primary gatekeepers of the executive offices. Responsible for the daily administrative activities of the executive offices Responsibilities include juggling phone calls, handling mail, and offering administrative advice when needed. Maintaining confidentiality of such information is a priority for administrative executives. Confidentiality must be maintained with telephone calls, e-mails, meetings, and board meetings. Administrative executives know electronic calendaring, scheduling, and other follow-up tools necessary to keep their executives on track. Train newly hired Business Partner Admin and Agents. JVC PRUDENCE MARKETING SERVICES GLOBETELECOM Business Partner | ADMIN OFFICER January 2014-May 2014 Booz Ryan Vasquez - Business Partner Supervisor Email Address:-Determine staffing needs. Determine salary and benefit needs. Provide training programs. Determine that the company complies with employment-related laws. Screen applications for prospective employees. Keep track of all the records files, training records, and certifications. Handle employee relations such as raises, reprimands, and meetings with all of the employees. Functions as a resource on issues such as researching Complex discrepancies, customer service problems and concerns. Gathers and analyzes resource data, prepares reports or analyzes of operational activities, evaluation of current or proposed services. Screen calls and inquiries, call through the process. Provide expert guidance and leadership. Maintaining filing system. SK Federation President Municipality of Calabanga November 2010 - November 2013 Emil Garinga: SK Federation Chairman EmailAddress:-Call and preside over all meetings of the KK and the SK; Implement policies, programs, and projects for the youth; Exercise general supervision over the affairs and activities of the SK; Appoint secretary and treasurer with the concurrence with the SK. Promulgate resolutions necessary to carry out the objectives of the youth in the municipality Initiate programs designed to enhance the social, political, economic, cultural, intellectual, moral, spiritual, and physical development of the members; Create such bodies or committees as it may deem necessary to effectively carry out its programs and activities; Submit annual and end-of-term reports to the sangguniang bayan on their projects and activities for the survival and development of the youth in the municipality; Consult and coordinate with all youth organizations in the barangay for policy formulation and program implementation; Coordinate with the appropriate national agency for the implementation of youth development projects and programs at the national level; Collect and receive contributions, monies, materials, and all other resources intended for the SK and KK; Disburse funds in accordance with the approved budget of the SK; Certify to the availability of funds whenever necessary; Keep all records of the KK and SK SANGUNIANG PANLALAWIGAN SGT. ATARMS PROVINCE OF CAMARINES SUR December 2010-December 2013 Emil Garinga: SK Federation Chairman Email Address:-Keeps order in the meeting. Typically, in charge to set ups the venue before the meeting starts and checks that everything is in order beforemembers arrive. Administers sign-in documentation ensures that the meeting starts on time, and checks that only authorized members are present. Typically oversees the cleanup process after the meeting. Inbox management, newsletter planning and dissemination, database administration, social media deployment or client correspondence, and general administrative knowledge. SEMINAR ATTENDED: Three-Day Orientation-Workshop on BNEO Component 2: Laying the Foundation Grassroots Renewal and Empowerment for Accountable and Transparent (GREAT) Barangays- March 31 – April 2, 2011 YOUTH ECO-CAMP: Start young in Eco-Advocacy for Community Resilience SK Basic Orientation and Leadership Training at Penafrancia Resort Carolina, Naga City - November 3-5 2011 Entrepreneurship Development Training for Barangay and Sangguniang Kabataan Officials and Members BAGUIO CITY- November 16-19, 2011 Developing Eco-Tourism Puerto Princesa PALAWAN CITY. Lakbay-Aral and Developing Tourism at Olongapo City andTagaytay. ACADEMIC HISTORY Tertiary Level: AMA University - Online Education | 2019 - 2024 Bachelor of Arts in Psychology Magna Cum Laude Ateneo De Naga University | 2010 - 2014 BACHELOR OFSCIENCE IN POLITICAL SCIENCE Secretary-Liga ng mga Estudyante sa Agham Pampulitika Secondary Level: CENTRAL BICOL STATE UNIVERSITY OF AGRICULTURE |- Calabanga Campus 2ND honorable Mention Elementary Level: Calabanga Central Division Pilot School - Calabanga Camarines Sur 1st Honorable Mention KATHLEEN S. BUFETE Applicant