My name is Kathia and I'm a Virtual Assistant with 3 years of experience, I have a diverse background in customer service, real estate, and business development with a proven track record of helping businesses grow through effective communication, and strategic sales approaches. My specialties include client relationship management, problem-solving, and lead generation.
As a Business Development Representative, I sell software solutions that help businesses streamline their operations and improve customer engagement.
Previously, I worked as a cold caller in real estate, focusing on outreach for foreclosure properties. This role gave me a lot of experience in maintaining professionalism and managing client relationships, even in high-pressure environments, it also boosted my confidence in what I do. Additionally, my time in customer service at Capital One helped me cultivate strong interpersonal skills and a proactive approach to resolving customer issues, ensuring a positive experience and long-term loyalty.