KATHERINE LOU L. VICTA
10-A Dama de Noche St., De Castro Subd. Pasig City
Mobile No. - /-
Email:-SUMMARY OF QUALIFICATIONS
Over 9 years of experience in all human resource facets such as strategic recruitment in a BPO, retail,
real-estate and construction project management industry, and the latest is in a hotel industry;
compensation and employee benefits including designing and implementing new benefits program;
formulation and implementation of the company policy; performance management from Managerial to
Rank & File positions and 4 years of progressive management experience including supervision of
subordinates.
TECHNICAL SKILLS
HR Information Systems
IRIS system
Fox Pro Visual Basic
Computer Based Test for Technical and Call center
agents
MS Office Programs
Word
Excel
Power Point
Basic Stenography
CAREER PROFILE SUMMARY
HR Manager
Dec 2015 – Present
City Garden Grand Hotel
Makati Ave, Makati City
Duties and Responsibility:
Responsible for Managing HR Department in all facets
Implements policies and procedures and ensures discipline amongst employees
Streamline different HR processes from Recruitment’s end-to-end processes, Benefits
administration and Industrial relations
Leads the HR team’s daily operations
Organizes companywide events
Ensure that employee welfare are attended to
Bridges gap between management and employees
Talent Acquisition Officer
Nov 2014 – Nov 2015
Boardwalk Business Ventures, Inc.
Design Coordinates, Inc.
Suite 202 ITC bldg. 337 Gil Puyat Ave. Makati City
HR Supervisor
July 2013 – Sept 2014
Design Coordinates, Inc.
Suite 202 ITC bldg. 337 Gil Puyat Ave. Makati City
Assigned to provide all the needed HR services to a specific Business Responsibility unit.
HR/ADMIN Supervisor
May 2012 – Mar 2013
SOC Land Development Corp.
V.A. Rufino St. Legaspi Village Makati City
Responsible for Supervising HR/Admin Assistant in sourcing of qualified candidates for all positions
in the company within prescribed recruitment cycle
Coordinates with HR Manager in the implementation of the company’s Performance Management
System
Is responsible for providing administrative services and support to other departments in terms of
adequate office supplies, equipment and appliances; communication services
FacilitatesTraining program designed is relevant to the training needs of targeted participants
HR Manager
March 2010 – April 2012
Optica International Trading Corp. Pasong Tamo Ext. Makati City
Recruitment
Payroll using Fox Pro Visual Basic system
Training and motivational programs for the sales personnel
Designing of benefit and reward programs for the sales people and office staffs
Coordinating the company goal or performance, progress reports to the owner
Conducts monthly office meeting, reporting, delegating of tasks to the staffs and sales personnel
CBT Administrator
(Recruitment Support Associate)
March 2009 – March 2010 (Project-based)
24/7 Customer Philippines
Valero St., Makati City
Responsible with the Computer-based test as part of the recruitment process
Sourcing of applicants and conducting initial interview
HR Coordinator (Management Trainee) September 2008 - February 2009 (contractual)
Serman Cooperative
Julia Vargas, Ortigas Pasig City
In-charge of maintaining an account by providing over- all manpower and HR needs
Accounts handled: De La Salle – College of Saint Benilde; Pharmalink and Southridge School
Other work experiences:
Customer Service Representative
English Teacher Associate
April 2007 – February 2008
Sitel Philippines, Ortigas
Affinion Transfer Plus Account
Ortigas Center, Pasig City
March 2008 – August 2008
Neung Yule Eduphone, Inc./ K.T
Business-to-business account
Eastwood Libis, Q.C
EDUCATION
Pamantasan ng Lungsod ng Maynila
2013 – present
MA Clinical Psychology
De La Salle University
2009 – 2010
MS Clinical Psychology
Pamantasan ng Lungsod ng Maynila-
Bachelor of Science in Psychology
La Immaculada Concepcion School-
High School
Pasig Catholic College-
High School
Seminars Attended:
“Developing Employee Engagement Program”
September 6, 2012
BMA Training Center
“Designing a Competitive Compensation
Package”
ECOP
December 7, 2012
3/f ECC Bldg