KATHERINE R. SORIANO
Phase 4A Block 1 Lot 53 Sierra Madre St.
Pacita Complex I, San Pedro, Laguna---Objective: To be hired in a challenging position where education and skills are utilized for mutual benefits.
Profile
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Employment
Kgb_Philippines, Sta. Rosa, Laguna
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ProSearch Inc., Assigned at AC Nielsen Phils, Makati City
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Customer Service Representative
● Answer calls and take orders from Domino’s Pizza customers
and transfer it to the local US store.
● Answer and transfer calls from US customers to the
businesses or residential listing and give out numbers to the
callers.
● Call the UK establishments to confirm the basic information
for the UK directory database.
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On the Job Training
4 years and a half successful experience in customer service and support.
Possess solid computer skills..
A team player, output-oriented and a people person
Answer incoming calls and take messages if the associates are
not present.
Conduct monthly inventory of office supplies.
Assist visitors and clients in business meetings with the
management
DSWD, Alabang, Muntinlupa City
2006 -2007
Filer/Encoder
Philippine National Bank, San Pedro Branch, San Pedro, Laguna
2000
Filer/Encoder
● To assist new clients in opening a Peso/Dollar account.
Education
PAMANTASAN NG LUNGSOD NG MUNTINLUPA,
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Brgy. Poblacion Muntinlupa City
Bachelor of Science in Business Management
Major in Marketing
INTERNATIONAL ELECTRONICS AND
TECHNOLOGICAL INSTITUTE,
1998 - 2000
Muntinlupa City , Alabang
Computer Secretarial in Business Management
Thesis Defended
The Effective Marketing Strategies and Sales Force of Natasha Metropolis, Alabang, Muntinlupa City
Seminars Attended
Effective Marketing Strategies of the Philippine Business In
the Face of Economic and Political Challenges
Sept. 2006
PLMun Audio Visual Room, Alabang, Muntinlupa City
Building an Entrepreneurial Spirit: A Key to Economic
Development,
Sept. 2006
PLMun Audio Visual Room, Alabang, Muntinlupa City
The Winning Attitude in the Corporate World: A Key Towards
Personal Success
August 2006
PLMun Audio Visual Room, Alabang, Muntinlupa City
Product Positioning And its Challenges in the Philippine
Business Environment
August 2005
PLMun Audio Visual Room, Alabang, Muntinlupa City
Character References
Emee Z. Sangrador
PruLife UK, Financial Advisor
Ma. Reina O. Solis
Housewife
Former Colleague at Kgb_Philippines
Mary Joy Carpio
Human Resource Personnel
Former Colleague at Kgb_Philippines
Personal Information
Born on September 15, 1978 at Pandacan, Manila. Married. Hardworking, Goal oriented and
willing to undergo training in any given task. Fond of meeting people, and loves to watch American
movies and participates in any outdoor activities
