SOFIA MONTESDEOCA
Marketing Operations & Project Support | Digital
Marketing & Client Coordination
About me
Skills
Marketing Operations Support
Project & Task Coordination
Workflow & Process Organization
Client Communication & Follow-ups
Content Scheduling & Community
Support
Campaign Support & Execution
Reporting & KPI Tracking
Remote Administrative Support
Tools and Platforms
Canva (Advanced)
Meta Business Suite & Meta Ads
Manager
Google Workspace
ClickUp
Notion
Basic Video Editing Tools
Familiarity with Shopify & WordPress
Languages
Languages: English C1 . Spanish Native.
French B1 (in progress).
Education & Certifications
Digital Marketing & Community
Management – Coderhouse (2025)
Copywriting Training – Trabajando
Remoto (In progress, 2025)
McKinsey Forward Program –
Leadership & Problem Solving (2025)
Bachelor’s Degree in Public Relations
– Universidad Técnica Particular de
Loja, Ecuador (2016)
PORTFOLIO LINKS
• Promotional Video:
• Marketing Strategy
Marketing Operations & Project Support professional with experience
supporting remote teams through marketing assistance, task
coordination, and client communication. Highly organized,
proactive, and detail-oriented, with a strong background in
customer-facing roles and digital marketing support. Comfortable
working asynchronously with international teams, managing followups, workflows, and day-to-day operational tasks to keep projects
moving forward.
Work Experience
Bilingual Investment Advisor – COOPERCO
Cuenca, Ecuador Jan 2023 – Jun 2025
Supported promotional and communication initiatives for financial
products and services.
Coordinated client communication, follow-ups, and
documentation to support retention and trust-building.
Collaborated with internal teams on campaigns, reporting, and
operational processes.
Developed strong organizational, analytical, and processmanagement skills transferable to marketing operations and
project support roles.
Customer Support & Digital Content Support– Dermasoft
Cuenca, Ecuador Jun 2021 – Dec 2022
Supported marketing and sales efforts through customer-facing
digital communication.
Assisted with digital campaigns and promotional content to
increase brand visibility.
Created promotional videos and visual assets using Canva and
basic video editing tools.
Managed client data, feedback, and documentation to improve
messaging and user experience.
Collaborated with internal teams to ensure consistent brand
communication across channels.
Digital Marketing Project – Community Management
Freelance / Academic Project – Medical Aesthetics Brand
May 2025
Designed and executed a complete digital marketing strategy
from scratch.
Conducted market research and defined buyer personas to
guide content and campaign decisions.
Planned and managed content calendars for Instagram and
Facebook.
Created branded visual assets and promotional videos using
Canva.
Supported paid ad campaigns through Meta Ads Manager by
optimizing creatives and messaging.
Tracked engagement and performance metrics to refine
content and improve reach.
Contact
https://www.linkedin.com/in/sofia-montesdeoca-esp/
