Katherine Major
105-60 Fieldstone Court, Fredericton NB, E3A9C9
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Summary:
I am a hardworking individual with a highly varied set of skills and an analytical mind.
Experience includes heavy emphasis on freelance content creation/writing, commercial
insurance, and hospitality with a focus on events coordination and housing blocks.
Looking to secure a permanent content writing position with an emphasis on customer focus,
client conversion and professional growth.
Skills:
Superior written and verbal communication skills. Highly meticulous professional with
excellent problem solving skills. Organized and research oriented. Knowledge of SEO best
practices with close attention to detail and accuracy. Able to translate source material to
digestible and intentional written content with intent to convert. Thrives working either
individually or with a team.
Education:
Atlantic Aesthetics Academy (Certificate, 2012)
Fredericton High School (Diploma, 2008)
Experience:
nDash (Contractor: March 2021 - Present)
Content writer for current marketing initiative for a large utility client in Atlantic Canada.
Focus is on easily digestible long-form content with intent to convert and educate. Requires
extensive and meticulous research, accurate sourcing through Canadian only materials, and
implementation of organic SEO practices.
Assigned assignments weekly and consistently deliver ahead of schedule with little to no
revisions required from the Managing Editor or client.
OneLocal (Contractor: August 2020 - Present)
Content writer for a fast paced marketing firm based in Toronto with a focus on local and
small businesses. Requires extensive knowledge of content demographic and current
creative writing trends. Assigned content to write for various businesses monthly with
opportunities to pick up extra accounts when available.
Requires firm multi-tasking skills as each deliverable's business needs vary and content
required will always be different and unique.
Requires firm discipline in following deadlines, flexibility and intense attention to detail and
research.
Consistently receive very positive feedback from team leads regarding work ethic,
professionalism, and content.
Wilson Insurance (Commercial Account Administrator: July 2020 - Present)
Responsible for assisting in the typing and execution of construction Surety Bonds, which
requires an extreme degree of accuracy and attention to detail. Also responsible for
processing policy renewals and changes, inputting claims information, invoicing clients,
updating commercial policy information, and processing insurance certificates.
Successfully completed the first and second iterations of the Canadian Association of
Insurance Brokers examinations with high marks, and have obtained a Class 1 brokerage
License.
Freelance Content Writer & Copywriter: (March 2020- Present)
Content writer and copywriter specializing in various niches from plant care blogs to
development of client YouTube scripts. Requires extensive knowledge of content
demographic and current creative writing trends.
Experienced in Search Engine Optimization and extremely researched oriented. Involves
frequent client negotiation and collaboration to generate fresh content topics. Requires
firm discipline in following deadlines, flexibility and intense attention to detail and
research. Consistently have received very positive feedback from clients and have
developed excellent working relationships.
Delta Hotels by Marriott Fredericton (Switchboard Operator/Group Housing:
February 2019- July 2020)
Responsible for handling incoming calls to property, providing accurate and friendly
service. Fielding varied guest and external inquiries. Responsible for dispatching
housekeeping, engineering, and banquet requests. Responsible for monitoring and
processing data queues in DOS based central reservations program.
Requires extensive use of various computer programs as well as strong communication and
problem solving skills to collaborate effectively with other departments.
Responsible for assisting in building hotel group blocks, creating accompanying rate codes,
creating booking links, entering rooming lists, and making individual VIP reservations.
A very fluid position with tasks varying daily. Requires flexibility, acute attention to detail and
focus with emphasis on data entry and telephone customer service. Position dissolved due
to COVID-19 pandemic.
References are available upon request.
