WORK EXPERIENCE
Customer Agent/Freelancer
present
Deals with Bookings and solving customer's
problem.
Hospitality Trainer
2018(Short Term)
Trained staffs from different hotels.
Butler Assistant-
St Regis Hotels and Resorts
(Casual Staff)
ANN KATHERINE BUCHAN
FREELANCER/CUSTOMER AGENT
PREVIOUS EDUCATION
Andres Bonifacio College
Hotel and Restaurant Management,-
CONTACT DETAILS
Cell:-
Email:-Address:Chornomorsk, Odesa Oblast 68003
AMA University
Business Administration Major in Management Information
Sysytem,-
CERTIFICATES
Hospitality Manager:Leadership
PERSONAL BACKGROUND
American Hotel & Lodging Educational Institute(cer-), 2020
Service Excellence Training
5 years experience when it comes to
customers/guests service. A hospitality
graduate . Currently working as a freelancer.
I love giving exceptional service.
International Training Center and Hospitality Institue,
2015
The Fundamental of Digital Marketing
GOOGLE Digital Garage(cer.ID. ATG HX6 XBQ), 2020
TEFL Certificate
TEFL Professional Development Institute(cer.no-PE), 2020
SKILLS
CHARACTER REFERENCES
*Customer Service
*Problem solving
*Computer Literate
(HTML, MS Word, Excel, Micros, Adobe
Illustrator Basic, CRM)
*Cooking
Jovana Cvetkovic
Butler Manager
-
Alla Lolokhova
Outlet Manager FnB
-
