Katherine

 KK Katherine Professional Summary Enthusiastic writer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in marketing and content writing . Work History Sullivan's Ice Cream and Eatery - Consultant and Content Writer Tucson, United States 06/2018 – 12/2019 • Created, researched, and wrote five day training program to assist mangers on training new hires • Developed policy and procedures and wrote employee handbook • Conducted marketing research for improvements for restaurant quality and latest market trends to provide current knowledge to clients that increased profits Direct Paging - Personal Assistant Tucson, AZ 09/2015 – 12/19 Managed large range of services including pet care, phone screening, shopping and bill paying in timely manager Oversaw residential properties and prepared homes for clients prior to their arrival Supported children in their daily activities Marriott International - College Intern At Courtyard By Marriott Oceanside, CA 06/2019 - 08/2019 Project was to stock, take inventory, and help associates place orders for market. Implemented efficient change creating $100 overall revenue increase per month Worked with staff to improve operations and provide exceptional customer service in high pace environment Helped customers place orders, explained menu items, and suggested appropriate options for food allergy sufferers - Frazee Rd, Oceanside, CA 92057 Skills Commitment to quality and service Team leadership Employee training MS Office Editing Education 2020 Attending Northern Arizona University Bachelors: Hotel and Restaurant Management GPA: 3.75 ● Dean's List Certificates earned: ● Cvent Supplier Network site selection ● FEMA Special Events Contingency Planning Pima Community College Tucson, AZ ● Liberal Arts Associates ● Hospitality and Restaurant Management Associate ● Member of Phi Theta Kappa Honor Society Mountain View High School Graduated 2012 with consistent honor roll