KK
Katherine
Professional Summary
Enthusiastic writer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in marketing and content writing .
Work History
Sullivan's Ice Cream and Eatery - Consultant and Content Writer
Tucson, United States 06/2018 – 12/2019
• Created, researched, and wrote five day training program to assist mangers on training new hires
• Developed policy and procedures and wrote employee handbook
• Conducted marketing research for improvements for restaurant quality and latest market trends to provide current knowledge to clients that increased profits
Direct Paging - Personal Assistant
Tucson, AZ 09/2015 – 12/19
Managed large range of services including pet care, phone screening, shopping and bill paying in timely manager
Oversaw residential properties and prepared homes for clients prior to their arrival
Supported children in their daily activities
Marriott International - College Intern At Courtyard By Marriott
Oceanside, CA 06/2019 - 08/2019
Project was to stock, take inventory, and help associates place orders for market. Implemented efficient change creating $100 overall revenue increase per month
Worked with staff to improve operations and provide exceptional customer service in high pace environment
Helped customers place orders, explained menu items, and suggested appropriate options for food allergy sufferers
- Frazee Rd, Oceanside, CA 92057
Skills
Commitment to quality and service
Team leadership
Employee training
MS Office
Editing
Education
2020
Attending Northern Arizona University
Bachelors: Hotel and Restaurant
Management
GPA: 3.75
● Dean's List
Certificates earned:
● Cvent Supplier Network site selection
● FEMA Special Events Contingency
Planning
Pima Community College
Tucson, AZ
● Liberal Arts Associates
● Hospitality and Restaurant
Management Associate
● Member of Phi Theta Kappa Honor
Society
Mountain View High School
Graduated 2012 with consistent honor roll
