Katherin Vanessa Mendieta Ruiz

 Katherin vanessa mendieta ruiz Experience Jun. 2022–Aug. 2022 Sales Representative • Grand BPO Managua Outbound calls. Offer SLFP (Student Loan Forgiveness Program) to new clients. Fill out federal application. Enrollment of new clients. Follow up of new enrollments. Jan. 2022–Feb. 2022 Customer Service Representative • Teleperformance S.A Nicaragua Inbound calls. Address dasher’s concerns. Provide instructions to dashers. Cancel and refund orders. Jun. 2021–Dec. 2021 Customer Service Representative • Ibex Nicaragua Inbound calls. Complaints reception. Provide information of membership accounts. Locate and replace lost orders. Refund Orders. May. 2019–Aug. 2019 Customer Service Representative • Sitel Nicaragua Inbound calls Process Payments towards customer’s accounts. Transfer calls. Provide bank account information to customers. Education UNAN-FAREM, Jinotepe,Carazo. Public Accounting and Finance. (Third Year approved, currently unstudied) Del gallo más gallo 6 ½ c.N ½ c.O Nandaime, Granada, 44300 (- - Objective Contribute with my skills in order to achieve general goals of the company and fulfill the responsibilities in my charge to grow professionally, to be competitive and get the best results