Katherin Lugo

Katherin Lugo (- Interior Designer & Decorator - Bogotá, Colombia PROFILE Experienced Kitchen Designer with over 8 years of experience in designing functional and visually appealing kitchen spaces. Skilled in using design software to develop detailed plans and layouts. Dedicated to providing exceptional customer service and working closely with clients to bring their vision to life. Seeking a dynamic opportunity to apply my skills and contribute to the success of a reputable organization. I am seeking a Data Entry position that will utilize my strong attention to detail and organizational skills. My experience in Interior Design has honed my ability to accurately manage complex information and meet deadlines. It has also provided me with excellent communication and problem-solving skills. I am eager to apply these skills in a Customer Support role where I can build strong relationships and provide exceptional service. PROFESSIONAL EXPERIENCE Mad4Cabinetry Lead Kitchen & Bath Designer | 2020 – 2024 (Remote) Mad4Cabinetry, an online startup, offers a range of kitchen and bathroom cabinetry throughout the United States. In my role, I specialized in creating detailed and visually stunning kitchen and bathroom designs for a diverse clientele. I worked closely with architects and contractors to ensure that each design not only met, but exceeded the client's expectations. This experience deepened my understanding of the unique American kitchen style preferred by homeowners. I also implemented a rigorous review process aimed at minimizing design and ordering errors, thereby reinforcing the company's commitment to delivering exceptional service throughout the customer journey. Freelance Kitchen & Bath Designer Freelance | 2020 (Remote) After I left my previous role and during a period of confinement, I began assisting a colleague by conducting client visits and designing kitchen and bathroom layouts. This experience eased my transition into remote and virtual working environments and enhanced my skills in these modes of operation. Milestone Furniture S.A.S. Studio Designer | 2018 – 2020 Milestone Furniture is a leading Colombian furniture company with over 30 years of experience in local and international markets. As the lead designer in the studio, I provided exceptional advice and customer service to clients who were looking to remodel their kitchens, bathrooms, laundry rooms and other spaces. I expertly developed cabinetry solutions tailored to their needs. From the initial consultation and selection process to the final delivery, I ensured that every detail was meticulously handled so that clients felt supported throughout the often 'stressful' process of remodeling. Almacenes Corona S.A.S. Design Consultant | 2012 – 2017 Almacenes Corona is one of the largest retailers in Colombia, offering customers a complete renovation package, from tiles and toilets to fixtures and renovation services. While working with them, I started as a sales representative and was later promoted to design consultant. In this role, I provided expert design advice on kitchens and other living spaces in the showroom, offering comprehensive remodeling solutions. I carried out site visits to inspect rooms and take precise measurements for accurate design proposals, developing detailed proposals with renderings using exclusive visualization software. I assisted clients throughout the decision-making process, finalized project details, managed furniture production orders, sourced materials and provided technical blueprints for construction. I also supervised project execution to ensure quality and timeliness. EDUCATION English Speaking Program Talk & Go| 2021 • Achieved B2 speaking level by completing 60 conversation lessons over a three-month period. • Demonstrate advanced communication skills in English by successfully completing the course requirements. English Course Universidad Pedagógica Nacional | 2007 • Successfully completed 6 course levels from beginner, intermediate, advanced and conversational. • Demonstrated dedication and commitment to language learning by progressing through different levels of study. Interior Design & Decorator Ce-Art | 2007 • Developed artistic sensitivity to intervene in an interior or exterior space to make it more welcoming through the appropriate use of elements such as color, lighting, decorative accessories and furniture. • Completed coursework in color theory, space planning and lighting design, broadening knowledge and skills in the principles of interior design. • Understood a project's work plan and budget, as well as the skills required to present projects and capture the client's attention. • Utilized 2D software to develop detailed floor plans and 3D renderings for several interior design projects, resulting in efficient project completion and client satisfaction. SKILLS Microsoft Office | Drive | Google Sheets/Docs | AutoCAD 2D | 2020 Design Detail-oriented | Time Management | Communication Skills | Good Team Player Spanish | English