RESUME - KATERINA XENIKAKI
SKILLS
Education :
2nd High School of Corfu, graduated with Honours
2 semesters at AUEB , Department of International and European Economic Studies
8 semesters at the University of Patras , Department of Chemistry
Languages
Greek - Native
English , Spanish - fluent
German, Italian, Portuguese - Basic communication
French, Russian, Japanese - Small familiarity / Very basic knowledge
Advantages:
Excellent computer familiarity, Office Word/ Excell / Outlook, internet, Social Media
European driver's license (Car).
Quick learner
EXPERIENCE
Main - Reservations Agent
Travel Agencies -)
Hellenic Island Services - 2 years
Corfu Connect Travel - 2 years
Lord Travel Group - 1 year (current)
responsibilities
in reservations department:
incoming reservations from Tour Operators
managing prices and availability for contracted apartments and hotel rooms
fully handling small apartment properties all around Corfu island
keeping charting of availability
keeping up to date descriptions and online prices
handling complaints
creating packaging offers
invoicing
additional to main role
incoming calls - reception
incoming transfer reservations
coordination with transfer agents and clients when necessary
incoming excursion reservations
coordination with excursions agents and clients when necessary
Worked in offices collaborating with Tour Operators such as:
UK -
Jet2holidays
Cosmos
Classic Collection
Rest of Europe -
EDEN Viaggi-Margo (Italy)
Kuoni Swiss
Kuoni Helvetic
Kuoni Scandinavia-Apollo
Airtours (Sweden)
Aeolus (Slovakia)
Other platforms / Reservations Systems -
Booking.com (handling properties)
AirBnB (handling properties)
Jumbonline / Jumbotours / Jumbobeds
Traveltino / Logi Travel
Hotel Company / Alpharooms
Sunhotels / Webbeds
Dnata / Yalago / Travel Republic
Orbitz Ebookers
NetSemantics
Additional Former Experience
Winter 2018 - 19 (London)
Assistant in Real estate / property management office
Receptionist at beauty salon
2013
Employee (salesperson) at local tourist shop
Employee (service) at a café-bar - restaurant
