Kate Ventura
Customer Support Representative
Motivated professional capable of building productive relationships, resolving complex issues and
winning customer loyalty. Bringing 2 years background in maintaining customer satisfaction and
contributing to company success.
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WORK EXPERIENCE
Menu Transcriptionist
TaskUs Philippines
06/2017 – 12/2017
Imus, Philippines
itskateventura.blogspot.com
facebook.com/kategventura
SKILLS
Editing Skills
Imus, Cavite, Philippines
Achievements/Tasks
Creates menus to one of the leading online food delivery service in the UK
Helps in editing the menus for restaurants as per changing their prices. uploading photos.
Email Support Representative
TaskUs Philippines
12/2017 – Present
Imus City, Cavite, Philippines
Achievements/Tasks
Provides customer support to one of the famous online shopping sites clients who gives reviews
to their products and services.
Attends to customer inquiries and complaints thru the feedback option on the web.
Computer Skills
(Knowledgeable in MS
Office Applications)
Oral and Written
Communication Skills in
English
LANGUAGES
English
Full Professional Proficiency
Tagalog
Full Professional Proficiency
INTERESTS
Addresses and resolves issues, provides first level support and redirect feedback to proper
department for resolution.
EDUCATION
Tertiary
STI College Dasmarinas
06/2015 – 03/2017
Imus City, Cavite, Philippines
Courses
Bachelor of Science in Information
Technology
Tertiary
AMA University and Colleges
06/2018 – Present
Courses
Bachelor of Arts in English
Singing
Photography
High School
Imus National High School
Blogging
06/2010 – 03/2014
Reading informative
literatures
Imus CIty, Cavite, Philippines
