Kate Ventura

Kate Ventura Customer Support Representative Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Bringing 2 years background in maintaining customer satisfaction and contributing to company success. - - WORK EXPERIENCE Menu Transcriptionist TaskUs Philippines 06/2017 – 12/2017 Imus, Philippines itskateventura.blogspot.com facebook.com/kategventura SKILLS Editing Skills Imus, Cavite, Philippines Achievements/Tasks Creates menus to one of the leading online food delivery service in the UK Helps in editing the menus for restaurants as per changing their prices. uploading photos. Email Support Representative TaskUs Philippines 12/2017 – Present Imus City, Cavite, Philippines Achievements/Tasks Provides customer support to one of the famous online shopping sites clients who gives reviews to their products and services. Attends to customer inquiries and complaints thru the feedback option on the web. Computer Skills (Knowledgeable in MS Office Applications) Oral and Written Communication Skills in English LANGUAGES English Full Professional Proficiency Tagalog Full Professional Proficiency INTERESTS Addresses and resolves issues, provides first level support and redirect feedback to proper department for resolution. EDUCATION Tertiary STI College Dasmarinas 06/2015 – 03/2017 Imus City, Cavite, Philippines Courses Bachelor of Science in Information Technology Tertiary AMA University and Colleges 06/2018 – Present Courses Bachelor of Arts in English Singing Photography High School Imus National High School Blogging 06/2010 – 03/2014 Reading informative literatures Imus CIty, Cavite, Philippines