KATE
CRESPO
CUSTOMER SERVICE ASSOCIATE
PERSONAL PROFILE
CONTACT INFORMATION
I'm a Customer Service Associate with over 2
Phone number:-
years of experience in telephone customer
Email:-
service. I have a track record of resolving
Address: 4 Molave Steet Dona Justa Village
complex issues efficiently and winning client's
Phase 2 Brgy. San Roque Angono Rizal
loyalty.
JOB EXPERIENCE
HIGHLIGHTED SKILLS
- Collaborative
- Excellent Communication Skills
- Troubleshooting
- Service and Support
- Strong Work Ethic
CONCENTRIX
NOVEMBER 2019 -FEBRUARY 2021
-Australian Rod-side Assistance account
(Transurban)
-Helped clients with billing and disputes
-Selling suitable products and setting up
accounts
- Great Attention to Detail
EDUCATIONAL
BACKGROUND
Jose Rizal University
(College)
BS IN TOURISM, 2017, UNDERGRADUATE
International Philippine School in Alkhobar
(Highschool)
HIGH SCHOOL DIPLOMA, CLASS OF 2012
TELETECH
NOVEMBER 2018 - JUNE 2019
-US e-commerce account (Ebay)
-Helped sellers with basic listing
-Educating sellers about rules and
guidelines
