Katrina B. Diaz
82 Panamitan, Kawit, Cavite
Contact No.: -
Landline No.: -
E-mail/ Skype ID:-Personal Information:
Date of Birth
Place of Birth
Height
Weight
Civil Status
Gender
Citizenship
Religion
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September 9, 1990
Kawit, Cavite
5’ 8”
153 lbs
Single
Female
Filipino
Roman Catholic
Educational Background:
College
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Manila Doctors College
Pres. Diosdado Macapagal Blvd.
Metropolitan Park, Pasay, City
2006—2010
High School
:
St. Mary Magdalene School
Kaingen-Poblacion, Kawit, Cavite
2002—2006
Elementary
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Aguinaldo Elementary School
Tabon, Kawit, Cavite
1996—2002
Awards and Honors:
Elementary:
• 4th Honour (SY-)
• 3rd Honour (SY-)
• 4th Honour (SY-)
• 8th Honour (SY-)
High School:
• 2nd Honour (SY-)
• Best in Religion (SY-)
• 2nd Honour (SY-)
• Best in Computer (SY-)
• 2nd Honour (SY-)
• 3rd Honourable Mention (SY-)
College:
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President’s Circle (SY-st Semester
Chairman’s Circle (SY-nd Semester
President’s Circle (SY-st Semester
Dean’s Lister (first semester SY2008)
Belonged to the 100 Top Students of Manila Doctors College
NLE Board Passer (July 2010)
Organizations:
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Philippine Red Cross Member (Las Piñas Sub-Chapter)
Philippine Nurses Association
Alliance of Young Nurse Leaders and Advocates (AYNLA) Member
Skills:
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Computer Literate – Windows System, Microsoft Word, Microsoft Excel, PowerPoint
Language-English, Tagalog
Hardworking and very enthusiastic
Knows how to resolve arising problems
Easy to work with, team player, able to lead when tasked to
Able to adapt to new environment easily
Able to learn new and interesting subject matter
Job Experience:
Appointment Setter (Virtual Assistant)
Company: My Outdesk Inc
Start Date: February 15, 2015—June 24, 2017
Job description:
• Making calls and taking inbound calls for new and existing leads and convert them to buyers or
seller
• Manage and input lead information on client’s CRM
• Do follow up calls for document retrieval
• Schedule meetings with prospect leads with clients
• Manage calendar and email (responding to e-mails or text)
• Creating a schedule for viewing properties
• Putting listing online (from listing to closing)
Technical Service Representative
Company: West Contact Services Inc.
Start Date: March 3, 2013—February 8, 2015
Job description:
• Assists customers in basic troubleshooting their service related problem(phone and internet)
• Opens customer accounts by recording account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the
cause of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information
and analyzing customer needs.
• Schedules technician appointments for customer, if deemed necessary to fix customer issues.
• Contributes to team effort by accomplishing related results as needed.
Customer Service Representative
Company: Teleperformance Sucat
Start Date: September 19, 2011—February 19,2013
-Included in the top 10 representatives for ATT starting March-August 2012
Job description:
• Attracts potential customers by answering product and service questions; suggesting information
about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the
cause of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information
and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
Private Nurse:
Company: Self-employed (Carlo Amoranto)
Start Date: May—June 2011
Job Description:
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Contracts independently to render nursing care, usually to one patient, in hospital or private
home: Administers medications, treatments, dressings, and other nursing services, according to
physician's instructions and condition of patient.
• Observes, evaluates, and records symptoms
• Directs patient in good health habits.
• Gives information to family in treatment of patient and maintenance of healthful environment.
• Maintains equipment and supplies
Volunteer Nurse
Company: Pasay City General Hospital
Start Date: January—April 2011
Job Description:
• See patients efficiently and to provide nursing care. Vital signs, nursing history, basic laboratory
Procedures
• Assist the Clinic Director as needed.
• Weigh patients and take their blood pressure and other vital signs; take patient medical history.
• Perform simple lab tests such as urine dipsticks, finger stick glucose and hemoglobin.
• Administer medications and injections as prescribed by the primary care provider.
• Assist the primary care provider with procedures by preparing appropriate instruments and sterile
field.
• Provide patient instruction and educational materials as needed.
• Ensure complete and proper documentation of all patient care and instruction in patient medical
Records.
Character References:
Mr. Alejandro Orcullo
:
Barangay Captain
Panamitan, Kawit, Cavite
Ms. Susan Reyes
:
Midwife
Panamitan, Kawit, Cavite
Elizabeth Maca
:
Finance Manager
San Miguel Mills Corp.
Ortigas City
Jose S. Tatualla VI
:
Review Director
Tatualla Review Group
Metro point Mall, Pasay City
