Kasey Marshall, Senior Consultant
Profile
Dynamic Professional with an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands within leading Fortune 1000 companies. Extensive qualifications in all areas of Business Analysis and Project Management from conceptual design through documentation, testing, implementation, user training and quality reviews.
Expertise
Training & Change Management
Risk Mitigation
Test Organization & Execution
Software Implementation
Business Process
Stakeholder Communication
Requirements Elicitation
Project Management
Independent Consulting
Professional Experience
Norima Consulting Senior Consultant 03/2018 – Present
Joined Norima Consulting as a Senior Consultant leveraging past experiences to execute projects in a lean, efficient and tactful manner. Utilizing over 10 years’ experience in key areas such as; sales & marketing, technical services, operations, resource management and regulatory affairs to meet Norima’s client needs. Key Accomplishments:
Jumped into a fast-moving Independent Audit of a major medical specialty society registry vendor with high travel demands to deliver world class customer service and elicit important feedback for future recommendations
Experienced in communicating and managing projects for the C-suite level on a daily basis
Managed the audit process that included 23-member organizations with competing needs and agendas to gain buy-in and build consensus to map out a roadmap for future success
Authored an almost 100-page comprehensive audit report including; findings, recommendations, client profiles, employee assessments and an action plan
Actively participated and authored numerous RFP and CR requests to serve the needs of Norima’s clients
Investors GroupSenior Systems Analyst 11/16 - 01/17
Led a team of 4 analysts through very tough corporate decision-making process regarding a new product offering for a project in the Product and Financial Planning group as Lead Analyst.. Key Accomplishments:
Quickly and efficiently worked to drive the Analyst team through detailed and meaningful investigation of options under tight time lines and with minimal resources
Worked with business stakeholders to drive requirements elicitation and process optimization for various proposed options
Created complex process workflows that were easy to understand for non-technical personnel but detailed enough for developers and architects to build upon
Successfully drove the project to the best possible outcome for the organization thus saving millions of dollars over the next 5 years.
BioSense Webster (JnJ), Brussels Senior Global Business Analyst 03/15- 03/16
Working directly for the VP of technical Services and Supply Chain Operations, led a global team of Business Analysts and Developers through BI projects, global releases (CRM), system upgrades (SAP), process re-engineering, KPI creation, business planning and daily user support. Key Accomplishments:
Planned, coordinated and executed global custom release of major enterprise application
Responsible for traveling between business units globally to coordinate responses and organization of RFP’s
Created customs dashboards for Directors and VP’s to monitor KPI’s and key statistics for Business Planning which cut BP meetings by 50% for BP 2016
Successfully managed multiple off shore resources and 2 vendor changes during the fiscal year 2015 while maintaining all project schedules and meeting every deliverable
Business & Decision IT Consultant 10/13 -10/14
Embedded in the Portfolio and Business Development Unit of GSK Pharmaceuticals responsible for the complete life cycle implementation of a Resource Tracking, Contract Management and Optimization software applications. Key Accomplishments:
Coordinated the functional analysis, development, testing and rollout (and rollback) plans of new resource management tracking tool
Organized and led workshops for senior stakeholders to drive a process re-engineering initiative that led to a 35% reduction in required data entry and a 60% increase in the number of records touched per day
Created and managed user content for SharePoint including Site User Administration, wiki’s, excel embeds, web parts, libraries etc... and Intranet sites including training materials, roadmaps, Master Users Lists and Master Data
Responsible for training in person and remotely all user groups for applications under my scope. Also created eLearning training modules for training needs using automated learning systems
Managed successful implementation of application from testing to Go Live within very constricted timeframes
Emory Healthcare - Atlanta, USA Consultant 06/13 – 9/13
Responsible for Cardiology Department of Emory Healthcare business analysis and project management for multiple applications with projects running concurrently in a complex matrix environment. Manage key stakeholders at executive level to create buy in and streamline processes. Creation of Information Management processes and policies. Key Accomplishments:
Within 4 weeks moved a telemetry project in critical danger (red zone) into the green by analyzing the gaps, streamlining processes and moving forward with alternative strategies.
Proactively ensured key communication of project decisions, actions, impacts and milestones during project resolution to project team and stakeholders
Release Manager for Cerner module within the Cardiology department
Johnson & Johnson Business Analyst/Project Manager 05/11 – 06/11
Within the Global IT department served both internal and external clients by managing the relationships between business units and IT professionals, on multiple continents, managing strategic relationships during discovery, planning and execution of various projects (CRM) – Software Release Cycles, Business Process Re-engineering and Implementation Management for the Sales and Marketing division in Europe, Middle East and Africa with development teams in North America and India. Key Accomplishments:
Promoted to Lead Deployment Manager in charge of planning and executing development and roll outs of various software solutions to over 600 users in 23 countries over 14 months
Consolidated the requirements elicitation process by contacting only a shortlist of identified key users which led to a reduction of 40% in time to author functional requirements documents and use cases
Effectively managed BA’s, led developers and motivated business stakeholder through project execution- managing expectations through engaging communication
Led RFP process for new CRM system using Prince2 methodology and MS Project to manage timeline, deliverable and budget
Boston Scientific Business Analyst/Project Coordinator 08/09 – 04/11
Collaborating directing with Project Managers and Scientists to extract business requirements for various software solutions. Analyzed business processes/systems to identify areas of reducing operating costs and improving efficiency; recommended, planned, executed and implemented new technology solutions. Trained clients how to utilize new technology to reach their business goals. Key Accomplishments:
Named International SME after only 4 months for Oracle CRM and SharePoint technologies showing extreme aptitude for quick learning and superb ability to motivate cross functional teams
Managed team of 4 Business Analysts through a global restructuring and process harmonization which led to a 50% decrease in working instructions and SOP’s increasing employee productivity by 20%
Education
Master of Science in Criminology2012
K.U.Leuven, Leuven, Belgium
Bachelors of Science in Criminal Justice Administration2007
San Diego State University, San Diego, CA,