I am an experienced professional with over a decade of experience in Production Support and IT Service Management, ensuring seamless operations and rapid issue resolution. Skilled in various integration technologies along withITIL/ITSM I lead cross-functional teams to optimize workflows, enhance system reliability, and improve incident management. Adept at stakeholder communication, risk management, and Agile methodologies, I drive process improvements to boost efficiency. Proven track record in delivering high-impact solutions for enterprise clients.
Let’s collaborate to enhance your IT operations and project success!