Karthikeyan

 am an experienced professional with a strong background in Operations and Administration, committed to driving organizational efficiency and delivering exceptional results. With a Master’s degree in Computer Science and Engineering and a Bachelor’s in Information Technology, I bring a unique blend of technical expertise and operational leadership to every role I undertake.

Over the years, I have successfully managed diverse responsibilities across multiple domains, including education, IT services, and international operations. My career journey includes serving as an Assistant Branch Manager at Aakash Institute, where I handled operations for over 1,500 active students and managed 36+ batches across weekday and weekend programs. I led grievance resolution for parents and students, conducted internal audits, and ensured smooth onboarding for newly enrolled students. My ability to coordinate academic and admission teams, verify ERP-based financial and administrative tasks, and organize parent-teacher meetings reflects my strong organizational and leadership skills.

Prior to this, I worked as an IT Specialist and Operations Executive in Saudi Arabia, gaining hands-on experience in ERP, SAP, and Salesforce systems. This role strengthened my technical proficiency and ability to integrate technology into operational workflows. Earlier in my career, I served as a Customer Associate in Chennai, which honed my communication and client-handling skills.

My core strengths include decision-making, leadership, conflict resolution, and innovative thinking. I am adept at cost-effective planning, resource optimization, and implementing structured processes that align with organizational goals. I believe in fostering collaboration, maintaining transparency, and ensuring timely execution of tasks to achieve operational excellence.

In addition to my professional experience, I possess working knowledge of SAP, ERP, Salesforce, and MS Office, enabling me to streamline administrative tasks and improve efficiency. I am fluent in multiple languages, including English, Tamil, Hindi, and Telugu, which helps me communicate effectively in diverse environments.

Looking ahead, my goal is to leverage my expertise in operations and administration to contribute to an organization’s growth while embracing emerging technologies and best practices. I am passionate about creating systems that simplify processes, enhance productivity, and deliver value to stakeholders. With a proven track record of leadership and adaptability, I am confident in my ability to make a meaningful impact in any challenging role.