Karthik B Sankar
Address:
Flat410-5 Manasarovar Heights-1, Manovikas Nagar, Secunderabad 500009
Cell:- E-mail:-
PROFESSIONAL PROFILE
A Business Operation’s and a Human Resources professional having 9.5 years’ experience in handling
diverse industries (Healthcare, BPO, KPO, IT- Software Engineering, Product Development and Service
Segments) for multiple locations
EDUCATION
Year
Qualification
University/Board
HR Fellowship Program
Certified
Certified
Certified
Certified
Certified
Certified
2014 –
2015
Performance & Competency Developer
Compensation & Benefits Manager
Psychometric Test Professional
OD Developer
Organization Development Analyst
HR Analytics % Metrics Professional
Carlton Advanced Management Institute
(CAMI), World HR board (WHRB) &
Middle Earth Consultants
2011
MBA
SMU
2008
B.Com Professional (Marketing & Advertising )
Loyola Degree & PG College
CAREER SCAN
Employer Name
Tenure
Job Level
Leading Software Engineering
Company
EY
AGS Healthcare
FactSet Systems India Pvt Ltd.
Deloitte
Aug 2017 – Current
HRBP Level 4
Aug 2016 – Aug 2017
Nov 2015 – June 2016
Nov 2012 – Nov 2015
May 2008 – Nov 2012
Assistant Manager
Assistant Manager
Sr. HR Specialist
Analyst / HR Generalist
PROFESSIONAL EXPERIENCE
9.5 years into Business Operation & HR include experience in supporting Organization’s policies in line with
labour laws for different countries (India, US, Canada, Poland, Philippines, China and Argentina) and legal
compliance, Project Management, On-Boarding, Client Management, Reporting, Staffing and Forecasting,
Performance management cycle, Identifying potential Early Warning Signal and Retention of Top Talent,
Counselling and Mentoring, Managing team conflicts and escalations
Operations Management: Managing clients and stakeholders, identifying the projects
requirements and competency mapping, building process check points, stabilizing project
status, enhancement and developing internal quality audits from talent pool from across
locations and building a frameworks that fit’s the Organization strategy in line with the SOW
Recruiting: Led a team of recruiters to attract talent (via different source mix) from different
cities to encourage diversity in the organization and build an effective roadmap in the Talent
Pool segmentation.
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Employee Development & Engagement: Leading a team of Business Partners HR to improve
employee morale & motivation, Schedule and Execute employee engagement programs in
order to make the organization a great place to work.
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Some of those engagement include Building an effective Performance Management
process through varied accepted business models, An annual HR calendar to ensure
minimum coverage of 25% employees every quarter through HR forums (HR connect
Sessions, Skip level discussion, 1:1 discussion and Employee Satisfaction Surveys)
to understand the employee pulse, Budgeting, Planning and Executing Rewards &
Recognition, Handling employee grievances and disciplinary proceedings, coaching
and mentoring bottom performers in order to build a healthy Talent Pool
Attrition Management: Projecting attrition trends, exit analysis with apt diagnosis to the top
leaders. This forum further helps in identifying outliers to identify gaps and effectively retain
the top performers through various engagement channels
Team Management – Managed both Business Operation and HR teams with an aim to drive
organizational goals, providing feedback as part of appraisal, build teaming, providing
avenues to learn and develop, conduct team huddles, meetings and workaround as required
Process Enhancements and Improvements
Automated workflows for one of the reputed client projects through root cause
analysis which had consumed a lot of man power had it not been detected for
aging accounts. Several Dashboard and test analysis were presented to client
showing the trends of the payment and how it had improve the AR to increase
significantly
Automated and refurbished HR tool from different organization and industry best
practices on Employee Grievance Management System, HR Connect, Rewards
and Recognition, E-helpdesk, Confirmation, Online Exit, Exit Interview, PIP tool
and Background verification (BGC)
Engagement Initiatives
Call Squad program increase the offer joining ratio and Launch Pad sessions to
groom young talent to leadership roles
Launched Education Assistance Program as a part of Retention strategy
Collaborated with stakeholder to develop Manager Assimilation Plan (MAP) New
Leader Integration Program (NLIP), New Hire Integration Program (NHIP) and Onboarding Advisor (OBA) Program
OF NOTE
Technical skills : MS Office (Word, Excel, PowerPoint, Access, Outlook)
Excellent public speaking and communication skills
Hobbies - Playing Chess
Karthik B Sankar
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