Karthik J Nayak

KARTHIK .J. NAYAK- Key Skills - Profile Summary Sales & Marketing Result-oriented Professional with over 13 years of experience in Sales & Business Development Marketing, Business Development, Customer Relationship Management, Revenue Generation and Team Management Key Account Management Proficient in initiating & developing relationships with key decision- Channel & Distribution Management Skilled in managing business operations with profitability, forecasting makers in target organizations for business development monthly/ annual sales targets, & executing them in a given time frame Dealer Management Expertise in conducting competitor/ market analysis by keeping aware of market trends and competitor moves to achieve market share metrics Brand Management Hands-on experience in creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high Training & Development performance amongst the team members Performance Management An enterprising leader with skills in leading personnel towards accomplishment of common goals Team Building & Leadership Soft Skills Team player Communicator Innovator Thinker Collaborative Strong Work Ethic ProactiveLeaner Education • 2005: BE in Automobile from Malnad college of Engineering, Hassan, Karnataka state India Additional Course: • Basics in Computer with MS Office Package, ‘C’ Programming, AutoCAD - Done during my Engineering (2001 - 2005) • Microsoft dynamics CRM (Customer relationship management) –ERP used at the current employer. - Undergone training in April 2011 • Distributor trading system (DTS) – Hyundai Motor Company’s online software for their distributor’s business management / online reporting. (2010 - 2016) • DMS & Dealer Extranet – Maruti Suzuki’s online system for dealer business. (2017 – 2018) • Autobiz and Sales force – Volkswagen Software for dealers -) • SAP – Remal Al Khaleej for Leads Management -) Work Experience Growth Path: Aug’05 to Jan’06: Trainee final inspection – Hyundai Passenger Vehicles, Bangalore India Jan’06 to Apr’08: Sales Executive – Honda passenger vehicles, Mumbai India May’08 to Nov’13: Sales Manager - Honda & Hyundai Passenger Vehicles, Nigeria Nov’13 to Apr’15: Sales & Marketing Manager - Hyundai Passenger Vehicles, Ghana Apr’15 to Sep’16: Branch Manager (Sales & Marketing) - Hyundai Passenger Vehicles, Nigeria Feb’17 to Apr’ 18: Sales Manager (TDM) – Maruti Suzuki Passenger Vehicles, Bangalore India May’18 to Jan’ 19: Sr. Sales Manager – Volkswagen Passenger Vehicles, Bangalore India Feb’ 19 to June’ 20: Sales Manager – Remal Al Khaleej Used Car Tr. Division of Suhail Bahwan Group UAE Feb’ 19 - June’ 20 With Remal Al Khaleej Used Car Tr. Division of Suhail Bahwan Group UAE Designated as Sales Manager – Quality Pre-Owned Cars Role: • • • • • Daily monitoring of the Sales team that consists of Field, Showroom & Corporate Sales Executives. Interactions with the team on Enquiry, Booking and Daily Sales of the Sales team. Taking Care of 2 Branches which included Retail Sales, Export Sales and Bulk Sales. Coordinating with General Manager regarding Daily Sales and Executive wise Sales reports. Interaction with the Marketing team regarding Digital Marketing of our Products and also in Product display events to generate leads. May’18 - Jan’ 19 With Volkswagen Palace Cross Branch, VST Group, Bangalore India Designated as Sr. Sales Manager - Volkswagen Passenger Vehicles Role: • • • • Daily monitoring of the Sales team that consists of corporate manager, 4 team leaders and 20 Sales Consultants. Interactions with the team on Enquiry, Booking and Retails of the Sales team. Coordinating with Volkswagen officials regarding Monthly Wholesale, Monthly Retails and other Sales activities. Reporting to CEO & General Manager of the Group regarding Sales activities of the branch. Feb 2017 – Apr 18 With Mandovi Motors, Bangalore, India Designated as Sales Manager (TDM) – Maruti Suzuki (Nexa) passenger vehicles. Role: • • • • • Monitoring the daily activities of the Sales team that consists of 8 team leaders and 40 Sales executives Frequent interactions on EBR Parameters of the Sales team and reporting to the General Manager Coordinating with Maruti Suzuki officials regarding Dealers Sales and Sales process related aspects Development of the Sales Manpower by regular trainings and by addressing the issues of Non performers To get the Sales team certified in the Nexa certification program that is held twice in a year by Maruti Suzuki May’08 – Sep 16 with Stallion Automobiles, Lagos, Nigeria & Accra Ghana. Role: As Branch Manager (Sales & Marketing) - Hyundai Passenger Vehicles – Lagos Nigeria: • Supervising a team of sales and marketing staff wherein monitoring corporate/ retail sales • Working as in-charge of branch activity while liaising with country brand head &Hyundai Motor -Korea Regarding nationwide business reports. • Managing CRM activities/ SSI for nationwide sales branches • Collaborating with Conexus - South Africa regarding nationwide CRM activities/ SSI reports As Sales & Marketing Manager - Hyundai Passenger Vehicles - Accra Ghana: • Monitored Hyundai brand & team of sales & marketing staffs • Managed corporate/retail sales &marketing for the Hyundai Brand in Ghana • Liaised with Hyundai Motor-Korea along with entire reporting regarding the Hyundai Sales in Ghana As Sales Manager - Honda & Hyundai Passenger Vehicles – Lagos Nigeria: • Mentored a team of sales & marketing staff wherein managed corporate/ retail sales • Performed as in-charge of branch sales activity and reported to brand managers • Coordinated with Hyundai Motors –Korea regarding sales reports and vehicle ordering. Jan’06 to Apr’08 with Ichibaan Automobiles, Mumbai, India Sales Executive • Worked as Sales consultant and took care of customer enquiries for Honda Cars. Followed sales process from enquiry till delivery of the vehicle. Attended to both showroom and field enquiry. Aug’05 to Jan’06 with Trident Hyundai, Bangalore, India Trainee Final Inspection • Final Inspection of the vehicle after the car has been serviced and repaired. Highlights: • Attained Best Sales consultant –“Star Achiever Award” wherein event was organized by Honda Seil Cars in Mumbai (India) in July & August 2006 & 2007 – Award given by Honda officials • Adjudged free holiday package arranged by Honda Seil Cars, Mumbai and was sent to Thailand for the best Sales performance in the year 2007 • Holds the distinction of conducting several Hyundai model trainings for the entire sales team in Nigeria as well as Ghana • Pivotally arranged press launch and product presentations to Automobile Journalists in Nigeria and Ghana for different Hyundai models • Successfully augmented Branch revenue by 10 - 15 % through the implementation of CRM calling / SSI reports and personal interaction with maximum of retail / corporate customers • Efficiently amplified customer base through maintaining effective relationship with the customer and monitoring customer’s data, sales team reports and vehicle display events • Handled new system by Collaborating with Conexus - South Africa regarding nationwide CRM activities/ SSI reports across the organization, which resulted in 10% improvement in sales performance • Identified target customers and established successful plans to develop them, thereby increasing the revenue of the Branch and the organization • Recipient of opportunity to attend Hyundai events in many different countries due to the better monthly performance by me and my team • Conducted several products / process related trainings for the entire sales team of Mandovi- Nexa and also for the Nexa Certification program of the Sales team. • Effectively handled Bulk Sales of Vehicles Exported to many Middle East and African Countries during the tenure at Remal Al Khaleej Used Cars Tr. Trainings Attended • • • • • • • • • Attended industrial training during completion of project on "improved aerodynamic design for luxury passenger coach" at Karnataka State road transport corporation - Hassan & Bangalore while completing my engineering. (2004 - 2005) New model sales training in Dubai -2011 (Hyundai Accent) Microsoft dynamics CRM training in Nigeria - 2011 New model sales training in South Korea -2012 (Hyundai Elantra) New model sales training in Nigeria -2012 (Hyundai Santa fe) Attended Sales training organized by Hyundai Officials in Nigeria - July 2013 Attended Distributors committee meet in Mauritius - 2014 New model sales training in Mauritius - Nov 2015 (Hyundai Creta) Managerial Effectiveness training for Nexa Managers – May 2017 Trainings Conducted • • • Conducted Hyundai model trainings for the entire sales team in Nigeria and Ghana. Conducted Basis Training on MS Great Plains Software to the Sales Team in Nigeria. Conducted several products / process related trainings for the entire sales team of Mandovi- Nexa and also for the Nexa Certification program of the Sales team. Academic Projects • • • Conducted Seminar on Electronic steering during 6th Semester B.E. Constructed a demo model of ‘Hydraulic Assisted Clutch’ during 6th Semester BE KSRTC project on ‘Aerodynamic Design Modification’ of an ‘On-road’ KSRTC bus ‘Mayura’ in KSRTC Bangalore and Hassan during 8th Semester BE Personal Details Date of Birth: 3rd October, 1982 Permanent Address: S/o Jagadeesh Nayak “Ashirvad” Moodkeri Basrur Kundapur Taluk, Udupi District Karnataka, India Contact Address: Door No 433, 3rd cross Bhuvaneshwari Nagar Sultanpalya Main road RT Nagar Post Bangalore - 32 Languages Known: English, Hindi, Kannada and Konkani