Karthiga N.

Karthiga Electronic City Bangalore SUMMARY: I am a graduate in Visual Communication and post graduate in Master of Business Administration. I had been an integral member of GetFriday, www.getfriday.com a KPO segment of TTK Services Pvt Ltd from Oct 2007 to Jan 2015. I had won accolades (cash prizes & gifts) from US clients and awarded as Best employee and Manager for the year of 2014 for the outstanding work. I started as an executive and got promoted as Team Lead and later promoted as Operations Manager. I aspire to be a part of a progressive organization that gives me enough scope to enhance my knowledge and skills. EXPERIENCE Oct, 2007- Sep 2010 Designation: Senior REA (REA –Oct 2007- Sep 2009, Senior REA- Oct 2009-Sep 2010) Department: GetFriday Won as the Best REA in a Quarter Consitently maintained to be one of the top 10 REA’s Provided virtual assistance service to US, UK, Australia, Singapore Clients on various projects and Clerical work. Worked on Spreadsheet manipulation. Web Research. Fixing business Appointments. Online Purchasing and Ticket booking. Data entry. Job posting and online job apply for clients. Database Updates Customer Support Travel Arrangements-Flight Research and booking,ooking Cars and Hotels Dinner Reservations CAT Oct, 2010- Sep 2013 TTK Services Pvt. Ltd, Bangalore Designation: Team Leader Department: GetFriday Escalations Handling Motivated and developed my team members skills to move to next level Excellent in convincing people and gaining confidence Good in People Management Adapt to new environment & Interest to learn various subjects Successfully retained the clients & Over achieved the target for last 2 Quarters as a Team Lead Tracking the performance of the team & Presenting it to the Senior Management Oct, 2013- Jan 2015 TTK Services Pvt. Ltd, Bangalore Designation: Operations Manager Department: GetFriday Escalations Handling Motivated and developed my team members skills to move to next level Excellent in convincing people and gaining confidence Good in People Management Adapt to new environment & Interest to learn various subjects Successfully retained the clients & Over achieved the target for last 2 Quarters as a Team Lead Tracking the performance of the team & Presenting it to the Senior Management PERSONAL DETAILs ` Date of Birth 15th January, 1987 Gender Female DECLARATIONDECLERATION I, Karthiga N, hereby declare that the above furnished information is true to the best of my knowledge. I promise to comply and abide by the rules and regulations of your firm effective or amended from time to time. Reason to quit the previous job- I resigned my job after delivery. She was too young so I couldn’t resume back to office. I am looking for work from home job where I can focus on my career and balance my personal life as well.