Karren Joy Librea

KARREN JOY L. LIBREA Customer Service -- SUMMARY Highly motivated and professional Customer Service Representative with over 5 years of experience. Can handle and have handled Phone, Email, and Chat. I am very flexible as I can also do Data Entry, Accounts Receivable, and Refunds/Billing. I am an open-minded person as I appreciate feedback for I believe it will help me improve. I am very determined to learn so I can have additional knowledge and skills and to perform better and better every day. EXPERIENCE EDUCATION Philippine Women’s College of Davao Cashier Sanford Marketing Corporation | July 2012 – December 2012 Bachelor's Degree in Hotel and Restaurant Management- Customer Service Representative Offsourcing Philippines | November 2013 – October 2015 SKILLS Strong problem-solving skills Exceptional communication and interpersonal skills Ability to work independently and as part of a team Detail-oriented and able to handle multiple tasks simultaneously Data Entry Specialist/Accounts Receivable Alorica Davao | November 2015 July 2018 Customer Service Representative and Refunds Specialist NadineWest | January 2021 – April 2024