Karol Alejandra Munoz Fuentes

AM PROFESSION AL SUMMARY Capable, hardworking, and dependable with expert administrative, customer service, and problem-solving abilities. Offer selfmotivated nature and history of success multitasking in fastpaced environments. Quick learner and love to work! SKILLS Business operations support, Customer relations, Mail coordination, Correspondence writing, Customer service, Supply restocking. ALEJANDRA MARIN EMAIL:-/ CELLPHONE:- EXPERIENCE ADMINISTRATIVE ASSISTANT • GRASPA GROUP • NOVEMBER 2019-CURRENT •Handled communications between staff and customers, including producing error-free correspondence and routing all mail. •Oversaw accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments. •Supported meetings by organizing spaces, preparing documentation, and completing meeting notes. CUSTOMER SERVICE REPRESENTATIVE • ALLIED GLOBAL • FEBRUARY 2017JANUARY 2018 •Helps customers with complaint and questions, provide information about products and services •Ability taking orders and processing returns •Helps customer with troubleshooting and technical support ADMINISTRATIVE COORDINATOR•TRASNPORTES SCOOBY• JANUARY 2016SEPTEMBER 2019 • Established efficient workflow processes, monitors daily productivity and implemented modifications to improve effectiveness of personnel and activities. •Handled monthly payments to the employees EDUCATION MARKETING AND INTERNATIONAL BUSINESS • SINCE FEBRUARY 2016 • UNITEC SCIENCE AND HUMANITIES (HIGH SCOOL DIPLOMA)• NOVEMBER 2016 • INSTITUTO EXPERIMENTAL LA SALLE