Karo Fren Hordorley Servius

KARO FREN HORDOLEY SERVIUS Professional multilinguist Multilingual professional experienced in customer service, sales, teaching, and marketing. Skilled in client management, team leadership, and social media content creation. Trained medical interpreter fluent in English, French, Spanish, and Haitian Creole, with a proven ability to facilitate clear communication across diverse linguistic and cultural backgrounds. Contact Phone - Professional Experience January 2023 – June 2023 Email Beauty supply & nails bar Manager Attrart’tif beauty supply l 396 rue louverure, st Marc, Haiti Oversaw client relations, sales, and day-to-day operations. Managed product logistics, supply chain, and financial records. Ensured customer comfort and employee efficiency. - Managed branding and outreach strategies to grow online presence. Address 431 ciudad del sol, veron punta cana June SKILLS Sales Strategies Negotiation Skills 2023 - Customer Service Representative – Enterprise National-Alamo-Enterprise l Aimé Césaire, le lamentin, 97232 Martinique August 2025 Problem-Solving & Active Listening Flexibility and Adaptability Team work collaboration Handle reservations and provide tailored solutions for clients. Maintain accuracy in booking systems and client communications. Ensure customer satisfaction by resolving issues promptly and professionally. Maintained up-to-date knowledge of product features and benefits to provide accurate information to clients.. Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner. Resilience and Stress Management Skills Interpretation & Translation Multitasking & Conflict Resolution Customer Service Organizational Skills Februrary 2024 May 2024 Critical Thinking & Emotional Intelligence Attention to Detail Language English French Haitian creole Spanish August 2024 - Present Interpreter Language terps Receive positive feedback from clients for clear and concise interpretations, contributing to successful outcomes. Adapt quickly to changing client needs and high call volumes, maintaining professionalism and delivering quatlity interpretation Develop a comprehensive understanding of medical and legal terminology, enabling precise interpretation in specialized contexts. Provide acurate and culturally sensitive interpretation, ensuring effetive communication between parties with different linguistic background. Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner. French Teacher & Language Instructor CEP Educational center Praxis Design and deliver French courses for students at different levels. Develop lesson plans around objectives (IL-4, IL-6, IL-9, IL-11). Adapt teaching methods for Latin American students learning French Prepare evaluations to assess comprehension, oral and written expression. Skilled in teaching and supporting students with learning difficulties, providing personalized guidance leading to success. EDUCATION Alliance Centre de Technologie : Saint Marc, Haiti; Microsoft Application Program Cert. Jul - oct 2021 JRC Computer School : Port-au-Prince, Haiti; - Port-au-Prince, Haiti; Typing Certificate Feb 2022 JThe Community Interpreter 40hr Course : Remote Feb 2024 References Jose kerby Eloy Elias Garcia Enterprise. / supervisor Educational center Praxis. / CEO Phone: +1 - Phone: +1 - Email :- Email :-