KARNAMRITA ITUGOT
Home: B11 L51 Gardenia Valley Molino 3 Bacoor Cavite,
Mobile/Viber#: -
Email:-
EDUCATION
De La Salle University - Dasmarinas Cavite
Bachelor of Science Business Administration
major in Management
Graduated on March, 1999
Power Skills Institute- Dasmarinas Cavite
Photoshop & Corel Draw ( Short Course)
(Monday to Thurs 4 hours / session)
Finished : Jun. 2019 - September 2019
SKILLED/HIGHLIGHTS
TOOLS/APPLICATION USED:
Administrative Task
Customer Service Oriented
Photo Editing using Photoshop &Corel Draw
(Retouch, Dark to light color, etc)
Remove or Changed Photo Background
Online Internet Researcher
Data Entry
Convert Image to Word
With knowledge in basic Accounting
Time Management
Sales
MS Word
MS Excel
Outlook
Google Docs
Google Calendar
Dropbox
Google Spreadsheets
Viber
Facebook
Adobe Photoshop
linkedin
Whatsup
zoom
yahoo mail
Gmail
Maximo
WORK EXPERIENCE
Sales Associates I
Concentrix Alabang 2 - Alabang Muntinlupa
August 12, 2020 - September 19,2020
Training - Account : MSS AT&T
Facility Administrator&Helpdesk
Morganti Inc- Abudhabi UAE
May 2013 to May 2015
Answer and Accept complaints via Phone call and email
Asked Client's approval about the material requirements
for the work.
Sent a report to clients
Update Client Profile
Records all important dates of the activities and meetings
using MS outlook and reminded the person's who was
involved.
Categorized daily emails
Prepares Minutes of Meeting
Sent Quotation request to Suppliers
Ensure and Monitor the Job Order up to final stage
Data Entry
Create Service Order
Dispatched Service Order
Coordinated with Site Supervisor
Arrange Purchase Order of Materials/Spare Parts to be needed.
Arranged and Edit Photos from the site technician to be submit to the
client
Create and Update Service Order Thru Maximo System
Checked Attendance and Overtime sheets of site Supervisors and
Technicians to be submitted to Accounting Department
Responsible in doing the report
Supervised Help desk team
Trained newly hired Administrator
File Management
Monitor Office and Site Supplies
Credit and Collection Staff
Citimors Alabang - Philippines
Jun 2010 to Jan. 2012
Responsible in Financing Transaction
such as Financing Computation, Invoicing
, Monitors Credit Application and
Checked Clients Documents which was
required by the banks.
File Management
Arranged Transmittal
Checked Insurance documents upon
releasing of the vehicle from Service
department
Do Reports
Coordinates with Bank's Representative
Customer Care Representative
Digital Telecomunication Company- Philippines
Nov, 2000 to Mar. 2003
Retain Customers Account
Accommodate walk - in and Phone -in Complaints,
Request, Queries.
Handled Documents
Responsible in creating Service Order
Documentations
Data Entry
Update Accounts
Accepts payments