I have been a call center agent for more than five years. I am very good in handling calls and catering to customer's need. Aside from that, I am good in writing articles as I have been a school paper writer. I am fluent in speaking English, Mandarin, and Tagalog. I have excellent skills in English both in writing speaking. I know how to use microsoft word, excel, and powerpoint. I am also a fast typist and an active listener. I have good communication skills.