Karl Gonzaga

An experienced Product & Administrative Support Specialist, Sales and Marketing Specialist and a Team Manager. I'm a hardworking, trust-worthy contractor that has the ability to effectively manage multiple tasks and provide excellent results. I ensure my clients and employers quality work in less time and full dedication.

I have handled different fields under different accounts with expertise in Technical Support, Account Management, Payments and Billing, Sales and Marketing and Lead Escalations. I've been involved in multiple projects related to team management, eCommerce (catalog update, product listings, inventory management), eLearning, image editing, lead generation, and customer service support.

I have worked on other freelancer site as Admin Specialists in a Real Estate Company based in Canada focusing on adminstrative work loads. With over a year of experience in the job, I am expert in Lead Generations, Appointment Setting, Phone and Email Handling, Web Marketing and Customer Service. I have made over 100+ listings and sold almost a half of it. As a senior in the workplace, I was placed on duty as a trainer for new hires to guide and train on tasks and things necessary for the job.

I have experience on Answering Services which caters calls busy professionals such as Lawyers, Dentist and Doctors. Core duties include appointment setting and booking important information and messages that are usually not answered by the clients and making sure all are recorded.