Karl David

KARL​ DAVID 7801 Satsuma Avenue, Los Angeles, CA 91352​ | C: - | E:- OBJECTIVE Looking for a position in the Business Development team to utilize my analytical skills and customer services acumen to contribute to the long-term mission of the company. KEY QUALIFICATIONS • Proficient in providing varied office and clerical services to private and government clients through a multitude of partnership models • Highly skilled with the maintenance of current accounts while simultaneously developing new opportunities • Hands on experience in soliciting business from current and new accounts including contract and bid proposal writing • Significant experience in the short and long term FP&A to ensure retention of competitive pricing advantage within the industry MAJOR ACHIEVEMENTS • Increased revenue of legal transcription department by 80% in a single fiscal year by doubling independent contractor base to support existing and incoming contracts • Assisted in the business development of new government contracts with the states of California and Utah and the cities of Los Angeles and Inglewood PROFESSIONAL EXPERIENCE March 2016 –Present Brandboom – Los Angeles, CA Account Manager • Build positive business relationships with our clients through support and client education/training • Proactively identify areas of our internal workflow which need optimization, then assist in developing new processes and roll out to the AM, CM, or Revenue teams • Exhibit superior client management experience and skills – e.g. can explain complex subjects, guide new alpha/beta product execution, and manage multiple deadlines and partners at once • Work across multiple client verticals and handle large clients with minimal oversight and service issues February 2008 – February 2013 Word Processing Unlimited, Inc. – Canoga Park, CA Business Development Manager • Discovered clients’ business needs and worked for appropriate solutions including offering SaaS (proprietary EMR software) • Assessed clients' business objectives and ensure account team is delivering to meet those needs within SLAs • Created and maintained new business pipelines by cultivating relationships with procurement directors • Recommended changes to streamline operations documentation and strategies EDUCATION University of California, Los Angeles BA in English, 2015