Karina Cisneros

PROFESSIONAL EXPERIENCE QA Tester ho1a innovation Actual job since december 2017 Karina Alejandra Cisneros Hernández B.A. in Computer Science Activities: - Reviewing and analysis of software requirements. Test plan creation. Creation of test scenarios and test cases based on requirements and specifications documents. Defect report and bugs verification. Executing Manual test cases on web platform. Selection of test cases for regression tests. QA Tester MOBI Consulting Services S.C. From 2016 to 2017 Client: Hypori I was the backup of Test Lead. I did the following management activities: - Reviewing and analysis of software requirements. Test plan creation. Creation of test scenarios and test cases based on requirements and specifications documents. Defect report and bugs verification. Organize the daily activities for the test team. In charge of 5 people. Executing Manual test cases on Android and iOS devices. Selection of test cases for regression tests. Test matrix creation, selecting the needed devices based on the requirements to be tested. QA Tester Freelance From 2016 to 2017 Client: Memmorable. Activities: - Test plan creation. Creation of test scenarios based on requirements. Open, review and close defects. Executing manual test cases on web page on FireFox, Chrome, IE and Edge browsers. Regression testing. PERSONAL INFORMATION Date of birthday: January 27,1983. Place of birthday: Colima, Colima, México. CONTACT- - https://www.linkedin.com/in/karina-cisneros83886b70/ Guillermo Hernández 5650 - 28 Paseos del Sol. Zapopan, Jalisco LANGUAGE Spanish (Native language) English 75% SQL Database Support ALEXA Corporation From 2012 to 2016 Activities: - Process monitoring servers database Oracle 9i and 10g. JOBS programming of the database. Development in PL / SQL queries and reporting. First line support for the IT Services. Users Assistance for specific programs of the company. Requirements analysis and definition of solutions. Test the system for the new stores. Senior Service Desk Analyst Soporte Remoto de México (SRM) From 2010 to 2012 Client: Grupo Modelo. Activities: Karina Alejandra Cisneros Hernández B.A. in Computer Science PERSONAL INFORMATION Date of birthday: January 27,1983. Place of birthday: Colima, Colima, México. CONTACT- - Support and configuration on operating systems, office software, hardware, and Internet Settings. - Follow up to requests by ticket until they close. - Telephone assistance for the users. IT Business Consultant CTI (Consultoría en Tecnologías de Información) From 2010 to 2010 Activities: - Analysis of administrative processes of the business. Implementation of administrative software, adapted to the needs of the company. Support and advice to end users. Directors Assistant Government of Colima (Innovation area) From 2008 to 2009 Activities: - Monitor the progress of the projects that were being developed. Support in the analysis of the processes of the different government agencies to develop systems and optimize the daily operation. - https://www.linkedin.com/in/karina-cisneros83886b70/ Guillermo Hernández 5650 - 28 Paseos del Sol. Zapopan, Jalisco LANGUAGE Spanish (Native language) English 75% TECHNICAL SKILLS - Operative System: Windows XP, Windows Vista, Windows 7. Programming Languages: Visual Basic, C, SQL. DBSM: MySQL, PL/SQL. Software: Microsoft Office, Google Suite, Remedy Ticketing System, Open Office, Putty, VMware, TestRail. Bugs tracker: Jira, Mantis. Technical computers support (hardware and software). EDUCATION - Bachelor’s degree in Computer science With Specialty In Networks. Institute Technological of Colima -). ITIL Fundation Certificate in IT Service Managmente (2013). At Peoplecert. Karina Alejandra Cisneros Hernández B.A. in Computer Science PERSONAL INFORMATION Date of birthday: January 27,1983. Place of birthday: Colima, Colima, México. CONTACT - - https://www.linkedin.com/in/karina-cisneros83886b70/ Guillermo Hernández 5650 - 28 Paseos del Sol. Zapopan, Jalisco LANGUAGE Spanish (Native language) English 75%