Karim

Karim Tarek El Zarka is a results-driven Senior Program Manager with over 19 years of extensive experience in project delivery, resource management, automation, and process improvement. Throughout his career, he has demonstrated a strong ability to lead large teams, manage complex projects, and implement strategic initiatives that enhance operational efficiency and stakeholder satisfaction. His expertise spans across managing cross-functional teams of over 40 professionals, overseeing end-to-end project lifecycles, and applying both Agile and Waterfall methodologies to ensure successful project outcomes.

Currently, Karim serves as a Team Manager in Delivery Project Management at Orange Business in Egypt, where he leads a team of more than 40 delivery project managers. His responsibilities include strategic guidance, resource planning, escalation resolution, and driving automation initiatives. He has developed dashboards and analytics tools that increased decision-making speed by 30% and streamlined workflows, reducing manual efforts by 40%. His efforts in effort forecasting and pipeline management have contributed to on-time project delivery and resource optimization. Karim’s leadership has transformed his team into an autonomous, agile unit capable of proactive problem-solving and rapid response to changing project needs.

Prior to this role, Karim was a Senior Project Manager at Orange Business, managing large transition and transformation projects, ensuring service continuity, and minimizing operational disruptions. He excelled in contractual negotiations, financial management, and developing detailed project plans that identified dependencies and critical paths. His strategic oversight resulted in improved customer satisfaction, operational efficiency, and a 20% reduction in project delivery times through resource optimization.

Karim’s earlier roles include positions such as Project Manager, Technical Project Manager, and Lead Program Manager at Orange Business, as well as technical support roles at Microsoft Egypt and CIB. His diverse background has equipped him with a comprehensive understanding of project and program management, technical support, and infrastructure.

He holds a Master of Business Administration in Strategic Management from Arab Academy for Science & Technology and a Bachelor of Science in Computer Science with a focus on Networks from Higher Technological Institute. His certifications include PMP, PMI-ACP, Scrum Master, ITIL Foundation, and Microsoft Project Specialist, reflecting his commitment to continuous professional development.

Karim’s core competencies include leadership, strategic planning, stakeholder engagement, automation, risk management, and change management. He is proficient in MS Project, Power BI, Jira, and workflow automation tools. Fluent in English and Arabic, Karim is dedicated to leveraging his extensive experience to drive project success, operational excellence, and organizational growth.