Hello. My name is Karicia and I am very excited to be a part of this experience. I have worked in customer service jobs for over 10 years and I am looking forward to working online and gaining more experience in this regard. To help people gain knowledge and understanding is my aim, through friendly and efficient methods. Whether it is selling a product or simply asking a question, I do my best to maintain the integrity of the company. I am proficient with Microsoft office word, data entry, proofreading and more.