VIRTUAL ASSISTANT
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https://www.upwork.com/
freelancers/~01e38976e5cb
94412d
EDUCATION
April 2007
St. Mary's Academy of Meycauayan
Bachelor of Science in Tourism Management
March 1997
Roosevelt College, Cainta Rizal
High School Diploma
RELEVANT SKILLS
Online Store Management
Accurate Data Entry
Customer Service
Administration and Documentation
Lead Generation
Microsoft Office
Google Workspace
Online Store Integration
Online Research
RELEVANT PLATFORMS
Shopify
Big Commerce
eBay
Amazon
Walmart
Etsy
Wayfair
Poshmark
Fieldfolio
AliExpress
Catch
LEAD GENERATION TOOLS
Facebook
Instagram
LinkedIn
Hunter
RocketReach
Twitter
Crunchbase
Craigslist
AngelList
CAREER OBJECTIVE
Adaptable, self-motivated, and highly organized Virtual Assistant with over 10 years of experience delivering comprehensive administrative and operational support. Proficient in project management, online store operations, data entry, research, and executive assistance. Skilled at leveraging technology and exceptional time management to optimize workflows, enhance productivity, and help clients achieve their business goals. Dedicated to providing reliable, efficient, and high-quality support tailored to client needs.
PROFESSIONAL EXPERIENCE
July 2018 – Present
Virtual Assistant
Express Your Love Gifts, Remote
Responsible for ensuring all listings are accurate, active, and fully optimized.
Responsible for engaging with customers and delivering exceptional support to address their needs and inquiries effectively.
Liaising with app and software customer service teams to resolve integration issues efficiently.
Managing the processing of orders, handling returns, and facilitating refunds promptly and accurately.
February 2021 – October 2022
Virtual Assistant
GIGANTIC ApS, Remote
Responsible for managing and providing effective email-based customer support.
January 2021 – January 2022
Virtual Assistant
The Nest Company, Remote
Conducting product and price research, optimizing listings, and managing product listings for maximum visibility and sales performance.
January 2017 - October 2019
Virtual Assistant
FHP, Inc., Remote
Responsible for transferring product data accurately and efficiently to the BigCommerce site.
December 2017 - April 2018
Virtual Assistant
WWM, Remote
Responsible for managing the GeekSeller platform to ensure seamless integration and operations for Jet and Walmart marketplaces.
September 2017 - June 2018
Virtual Assistant
Marty Early, Remote
Personal Assistant specializing in data entry for bookkeeping, focusing on ownership and management identification.
August 2017 - June 2019
Virtual Assistant
Zedd Enterprises, Remote
Uploading product data from Google Documents into the Shopify store accurately and efficiently.
September 2016 - July 2019
Virtual Assistant
Dominican Land, Remote
Conducting thorough tax record research and efficiently organizing the information into well-structured files.
June 2016 - July 2019
Virtual Assistant
Parrot Development, Remote
Web researcher and data entry specialist skilled in uploading and managing products for webstores with accuracy and attention to detail.
October 2015 - June 2016
Virtual Assistant
Nate's Research and Data Services, Remote
June 2013 - December 2020
Virtual Assistant
Karolyne Cheng, Remote
Responsible for lead generation and building targeted email lists to support marketing and outreach efforts effectively.
Creating and organizing email data collected through thorough research for recruiting purposes, ensuring targeted and effective outreach to potential candidates.