Karen Santos

Karen B. Santos 4K Cluster 16 Cambridge Village, Cainta, Rizal -- ____________________________________________________________________________ OBJECTIVES Organized and goal-oriented professional seeking a position as an Executive Assistant using strong analytical skills, knowledge of office administrative procedures and an ability to take accurate instructions and transforming them into appropriate actions. Offers proficiency in administrative tasks in order to provide continuous support and improvement of the existing system. SUMMARY OF QUALIFICATIONS Presently the Executive Assistant to the President / CEO of Century Pacific Food, Inc Five months of experience being a private tutor to grade school and preschool students Six months of experience as a risk operations analyst at JP Morgan Chase Bank Ten years of experience as a teacher in the Preparatory and Grade 2 levels Exceptional communication skills, both written and verbal Excellent skill in planning for projects and activities Strong organizational skills Efficient with computer navigation skills Executes and delivers tasks based on desired outcomes Highly resourceful and reliable Flexible and adaptive to different situations and needs EXPERIENCE May 2015-present Century Pacific Food, Inc., Pasig City Executive Assistant, Office of the President & CEO Prepares and edits correspondences and reports of the President and the Investor Relations Officer Writes press releases about the company’s activities for release to local broadsheets Completes the minutes of EXCOM, MANCOM, and other meetings of the President, and captures and follows up on the important action points Coordinates with different departments / divisions to ensure a systematic / smooth operation in the Office of the President. Organizes the President's appointment schedule by planning and scheduling meetings, seminars, and teleconferences with investors and business partners Makes travel and guest arrangements for the President and foreign investors / guests Coordinates with different companies with regard to marketing initiatives and outreach activities sponsored by the Office of the President Oversees the activities in the website and ensures the prompt and correct action with regard to its activities Relays feedback / query from the website's email to the concerned departments in the company Organizes and maintains files and records December 2014 – May 2015 Private Tutor Creates enhancement programs suitable to the needs of each student Assists the students in their daily homework and other school activities Monitors each student’s academic progress and trains them to work independently June - December 2014 JP Morgan Chase Bank, Taguig City Risk Operations Analyst Analyzes specific banking situations that minimize losses both on the bank’s and client’s end Speaks with bankers and clients about their bank account concerns Resolves clients’ concerns with regard to their ATM and debit card purchases Creates a database for all the claims initiated at the bank (back office) May 2004-April 2014 Xavier School, San Juan City Teacher / Class Adviser Creates lesson plans in line with the curriculum’s objectives Facilitates learning through the use of different resources in the school Ensures the optimum development of the students Inspires and challenges students to put their learning to action Communicates each student’s achievements and point for improvement to his parents EDUCATION AND TRAINING Ateneo de Manila University Candidate,Master of Arts in Basic Education and Teaching-II University of Santo Tomas, 2004 Bachelor of Science in Psychology, Cum Laude Trainings in curriculum development and managing student relations Trainings in Global English and Communications Proficiency Seminars on 7 keys to Reading Comprehension REFERENCES Character References available upon request