Karen Nwokeji

I have over 7 years of experience in care management, home care services, and healthcare operations. My work involves assessing patient needs, creating individualized care plans, coordinating clinical services, and ensuring smooth transitions of care. I collaborate closely with physicians, nurses, social workers, and community providers to improve patient outcomes and maintain regulatory compliance. I am skilled in healthcare billing processes, accurate documentation, and supporting reimbursement workflows. especially within Medicaid and waiver programs. I utilize data-driven tools and electronic health record systems (ECW, Foothold, Psycke, CES) to monitor patient progress, identify gaps in care, and optimize workflow efficiency. My professional strengths include patient advocacy, clinical coordination, process improvement, interdisciplinary communication, regulatory compliance, and resource navigation. I bring strong organizational skills, attention to detail, and the ability to manage complex caseloads in fast-paced healthcare environments