KAREN NEEMA--
OBJECTIVES
I am a result-oriented, intelligent, organized, and motivated individual seeking an available position with
your company in an effort to utilize my years of experience gained to fulfill the company's strategic
requirements and further learn and improve my skills.
EDUCATION
2017: Strathmore University:
Certified Public Accountants - Sec 3.
2014
Moi University:
Bachelor of Business Management-Finance & Banking.
2014
A.I.R.A.D.S:
Certificate in QuickBooks.
2009
Bloomerg College:
Proficiency Certificate in Computer Applications.
WORK EXPERIENCE
2018 to Date – CEO and Founder, NeemaTranscription
http://neematranscribe.website2.me/
2018 to Date – Shericon Agencies – Business Development & Communications Officer.
Duties:
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Analyze current and past financial data, such as sales reports, and provide strategies to cut costs
and increase revenue.
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Perform market research to identify new opportunities and engage with executives to establish
strategies for pursuing those new opportunities.
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Creating sales reports, filing of receipts and invoices received.
2016 to 2018 - Adept Technologies, Team Lead & Quality Analyst
Duties:
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Create project processes and procedures and oversee implementation of the same.
Strategic planning on the projects, workforce and resources.
Quality Assurance of assigned project deliverables.
Development of continuous improvement plans based on work output.
Coaching and handling grievances with visible integrity.
Prepare performance activity reports, KPI’s, incident logs and shift planners for teams.
Conducting training for new hires and relaying feedback on their progress.
Provide support and assistance for team members to assist in the development of their skills
and identify training requirements.
Ensure personal targets and deadlines are met.
2013 to 2015 - Dolce The Club, Cashier & Assistant Manager
Duties:
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Collection of Entrance and Membership fees
Keeping database of membership information, date due and contact details
Keeping record book of ticket sales and amount received
Customer service, providing guidelines on membership information.
2010 May to Aug - Equity Bank Limited, Accounts Opening/Marketing of M-Kesho
Accounts and Customer Care.
Duties:
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Accounts Opening.
Marketing of M-Kesho accounts.
Customer Service for clients that need services other than accounts opening.
2008 - Moi University Holdings - Accounts and Customer Relations.
Duties:
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Managing books of accounts, sales reports,
Filing of receipts and invoices received.
SKILLS
I gained Managerial Skills from my job as a team lead for 3 years at Adept Technologies.
Coaching and Mentoring.
Training.
I am well vast with all the basic IT skills such as MS Office, Fast and efficient typing, Subtitling and
Captioning.
REFFERENCES
1. MUMBI MURIUKI,
BUSINESS DEVELOPMENT MANAGER,
ADEPT TECHNOLOGIES
PO Box-,
Nairobi.
TEL:- /-
Email:-
2. DR. J.S. AYIEKO
DEPUTY DEAN OF STUDENTS
MOI UNIVERSITY, MAIN CAMPUS
P.O. BOX 3900
ELDORET
TEL:-,-
3. HABIB OMAR KONGO
DIRECTOR, DOLCE THE CLUB
P.O BOX-
NAIROBI
TEL:-
Email:-
